After logging on to XP my comp logs me off straight away!

[jordib]

when i log on to my laptop it begins to load up my desktop and it only gets as far as the wallpaper then it immediately logs me off again. so i cant get into my comp to try and fix it.

any ideas plz?

my laptop is a Toshiba Equium EA80-132

 

[edklite]

did you install or add any new apps or hardware?

 

[jordib]

nope havent installed anythin new on it for ages. was workin perfectly fine then i turned it off and now i cant get back into it.

 

[edklite]

can you explain a bit more about the process please, are you getting any errors or messages?

does it log you off, shutdown and restarts or does it just shutdown and restarts?

 

[jordib]

when i turn the comp on it goes to the log on screen as usual. then when i type in my password and hit enter it logs on and plays the windows start up tune, the wallpaper appears but like 3 seconds later it just goes back to the log on screen and says logging off. then it just stays on the log in screen.

i dont know how to enter safe mode, i press f2 on start up but in the bios menu there is now safe mode option.

 

[Guest]

It's F8 for Safe Mode. You also try logging in as Administrator in Safe Mode.

Grumpy

 

[jordib]

pressing f8 doesnt do anythin.

how do i log on as administrator?

 

[edklite]

as grumpy says f8 for safe mode, make sure you are admin when you login and when you f8 try choosing "last known good configuration" and see if that helps

 

[Guest]

You have to restart your computer. When you see the BIOS splash screen, start hitting F8. I'd try Safe Mode first. I've never seen LKG work yet.

Grumpy

 

[jordib]

so i finall got f8 to work and i tried last known good config but that didnt work. i tried safe mode with admin. it may be a virus so gonna run a virus scanner. if that doesnt work i dunno wot it could be.

thanks for ur help.

 

[jordib]

went on safe mode and ran a virus check. didnt find any viruses. so still wont work. any ideas of wot else it cud be?

 

[Guest]

I would say your Windows profile is corrupt. Create a new username and copy you files to your new profile.

Grumpy

 

[jordib]

created a new profile but it does the same thing wi that profile.

 

[edklite]

can you try a repair off the xp cd?

 

[jordib]

i cant do that untill friday, the disk is at home and i dont go home til then.