I just got a brand new HP pavilion dv7 laptop computer. When I booted it up for the first time it booted in a foreign language. I'm not even sure what the language is. It may be Russian. The keyboard has an alternate set of letters below the characters for the normal english keyboard.
I spent an hour on the phone with HP tech support and they are trying to tell me that I have to purchase the recovery discs to correct the problem.
Can anyone else help me with being able to fix this?