How much to charge for computer repair
Tags:
- Malware
- Computers
Last response: in Work & Education
Snipergod87
December 16, 2010 2:59:33 PM
I work in IT, a co-worker brought in his personal laptop for me to fix, loaded up with malware viruses, even after cleaning it was extremely slow, talked with him decided reformat and reinstall Windows was the best option, which I did and install the latest drivers, some anti-malware programs etc,etc. How much should I charge for this. I had someone bring in there computer earlier and they gave me 150 bucks to repair a 300 dollar computer...
I know this is a unusual question.
I know this is a unusual question.
More about : charge computer repair
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Reply to Snipergod87
christop
December 16, 2010 3:09:09 PM
Snipergod87
December 16, 2010 4:37:48 PM
christop said:
That's your call. I try to price things way under the box stores. I charge 40 for virus removal and maybe like 20 for install updates and transfer data.Yeha I know its my call but I dont know where I should really start for pricing. I wouldnt feel comfortable charging to much. I though 150 for a 300 laptop was insane but she wouldnt take some of the money back..
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Reply to Snipergod87
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das_stig
December 16, 2010 8:28:24 PM
purushottamaher
December 18, 2010 2:24:11 PM
ohiou_grad_06
December 20, 2010 2:15:54 AM
Personally I charge 85 for tuneups, which is virus cleanup, install all updates, defrag, clean registry, and install free av program for their use, 100 for OS reinstalls. 25 for data backups. 90 for home computer setup, 90 for wifi network setup.
I used to think like you about not charging too much, I am not the most expensive, but middle of the road. Thing is man, you are the expert. People pay for your knowledge. If you dont charge enough, some people might equate your work with being low quality even though you might do a better job than other places, but you are saying with too low pricing that your time is not valuable.
Like me, I work part time in tech field, do this on the side, my wife takes calls when Im out and schedules, but lately I have been slammed.
Just remember when someone brings their computer to you, its about like someone taking a car to mechanic, you are the expert, you have to be confident. However, be honest, if you feel that a repair is not worth your customer's cash, you need to tell your customer that.
I used to think like you about not charging too much, I am not the most expensive, but middle of the road. Thing is man, you are the expert. People pay for your knowledge. If you dont charge enough, some people might equate your work with being low quality even though you might do a better job than other places, but you are saying with too low pricing that your time is not valuable.
Like me, I work part time in tech field, do this on the side, my wife takes calls when Im out and schedules, but lately I have been slammed.
Just remember when someone brings their computer to you, its about like someone taking a car to mechanic, you are the expert, you have to be confident. However, be honest, if you feel that a repair is not worth your customer's cash, you need to tell your customer that.
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Reply to ohiou_grad_06
What's your time worth? I charge engineering rates to do basic work for people. Why? Because my time is worth more than removing a virus off someone's computer.
Someone had asked me to look at their computer. I'm at their house and they tell me what they want. Whatever it was I was done in less than 10 minutes and the pay was $50. They said it was unfair, that it only took me a few minutes to complete and $50 was expensive.
I said I've spend my entire career learning how to do these things.
And they paid me. I don't really do side work for people because it almost always turns out to be more of a headache than what it is worth. Soon they'll call you asking you questions for free.
I would suggest you write up a billing rate for certain items you want to work on. Virus removal, malware, x-cost. Updates, defrag, x-cost. So when people come asking, you have the answer.
Someone had asked me to look at their computer. I'm at their house and they tell me what they want. Whatever it was I was done in less than 10 minutes and the pay was $50. They said it was unfair, that it only took me a few minutes to complete and $50 was expensive.
I said I've spend my entire career learning how to do these things.
And they paid me. I don't really do side work for people because it almost always turns out to be more of a headache than what it is worth. Soon they'll call you asking you questions for free.
I would suggest you write up a billing rate for certain items you want to work on. Virus removal, malware, x-cost. Updates, defrag, x-cost. So when people come asking, you have the answer.
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Reply to riser
rgs80074
December 22, 2010 9:19:37 PM
haha i guess i'm a sucker. not sure how many pc's i've fixed for friends and co-workers for free. i've had a couple give me 20 or 30 bucks even when i tried to refuse accepting it.
i've always told them i'll do it but its on my time at my pace, if it takes me having the pc for one day or one week. i really spend very little of my own time most of the time is the pc just sitting there doing its thing while i work on my own pc's and such.
i had one friend who brought me the slowest pc ever, i swear it was horrid. it littelry was a 20min to boot completly. ran super anti spyware on it over 1500 items, updated and such a second time and then removed antoher 700 things.
even when it was fully done it was still slow but as fast as ti could be, they said it was faster than it ever had been, i gave them a small list of possible upgrades that was cheap but told them if they was to spend more than xx to skip it and get a new pc.
in reality data recover is the worst thing i hate doing. only because i don't have professional software and such to do that and its always takes to long. simple os installs and updates are much easier.
i almost ordered a t-shirt of thinkgeek.com or something like that that said "no i will not fix your computer"
i've always told them i'll do it but its on my time at my pace, if it takes me having the pc for one day or one week. i really spend very little of my own time most of the time is the pc just sitting there doing its thing while i work on my own pc's and such.
i had one friend who brought me the slowest pc ever, i swear it was horrid. it littelry was a 20min to boot completly. ran super anti spyware on it over 1500 items, updated and such a second time and then removed antoher 700 things.
even when it was fully done it was still slow but as fast as ti could be, they said it was faster than it ever had been, i gave them a small list of possible upgrades that was cheap but told them if they was to spend more than xx to skip it and get a new pc.
in reality data recover is the worst thing i hate doing. only because i don't have professional software and such to do that and its always takes to long. simple os installs and updates are much easier.
i almost ordered a t-shirt of thinkgeek.com or something like that that said "no i will not fix your computer"
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Reply to rgs80074
apache_lives
December 23, 2010 12:16:33 PM
haha you guys dont want to know what i charge where i work, people want service and to feel comfortable about leaving there computer with someone and having there issues solved (solutions) - we charge just under 100 AUD just to test the machine out and give a quote on how much to fix haha i must do atleast 30 jobs a week.
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Reply to apache_lives
Hard Line
December 23, 2010 12:30:02 PM
I do that very thing and when i do is take my main competitor's prices, ( usually best buy) and have my prices the same or lower ( I choose lower) doesn't have to be much lower for them to choose you.. in a customer's mind 5-10 bucks is 5-10 bucks..) you gota think like a customer.. house calls are usually 30 bucks more for the trouble of going to the client and limiting how much work i can do at a time by leaving the other computers that need work. then i have an emergency serice which i charge more for to be put ahead of everyone else which everyone is notified that it can happen at the time of drop off ( however it usually does not affect anyone)
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Reply to Hard Line
hankki
January 2, 2011 4:55:51 PM
Kapn Kevin
November 7, 2012 1:18:47 AM
Here are some baseline pricing I've found acceptable to charge. I adjust pricing based on how much stuff I end up doing for the customer.
- copy documents/pictures from hard drive: $1 per GB
- diagnose hard drive and/or fix bad sectors with utility: $80
- replace hard drive, install OS, and copy files onto new: $120 - $150
- replace/add components: $20 - memory, $40 - desktop power supply, $120 - laptop mother board
- remove virus/malware: $60 - $80
- install updates for OS or general software: $20 - $60
All parts replacements or additions: price of part plus $10 to $20
Kevin The PC Doctor
- copy documents/pictures from hard drive: $1 per GB
- diagnose hard drive and/or fix bad sectors with utility: $80
- replace hard drive, install OS, and copy files onto new: $120 - $150
- replace/add components: $20 - memory, $40 - desktop power supply, $120 - laptop mother board
- remove virus/malware: $60 - $80
- install updates for OS or general software: $20 - $60
All parts replacements or additions: price of part plus $10 to $20
Kevin The PC Doctor
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Reply to Kapn Kevin
Qaiser1
November 22, 2012 9:45:06 AM
Charging means that taking the fee of your labor and in computer repairing it must depends on fault of the computer and if there is a device or part that need to have change then charges may increase, but it also most depend on time that a technition may surf on the repairing of the system.And it also depends on other many factors.
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Reply to Qaiser1
munnabd
September 17, 2013 6:14:40 AM
Hello,
I have been looking this kind of service information and at last I found it. There are many site provide computer repairing service. I have found one of these site ( www.davescomputersinc.com ) that provide this service and I think that help us. Anybody know another this kind of information plese post here.
Thank You.
I have been looking this kind of service information and at last I found it. There are many site provide computer repairing service. I have found one of these site ( www.davescomputersinc.com ) that provide this service and I think that help us. Anybody know another this kind of information plese post here.
Thank You.
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Reply to munnabd
Beachnative
September 17, 2013 12:41:11 PM
DON'T BE NICE GUY AND DO [removed] FOR FREE.
Why? Because your customers don't value your time.
I was charging $30/hour in 1/2 hour increments. Customers would always try to beat me down in price and just drag ass about fixing it. Thinking I'm some slug begging for work.
I charge $75/hr for home PC & $100/hr for commercial work. If I fix it in 5 minutes it's half the hourly rate.
When you charge more you have less BSing time with the customer. Be direct, be serious, be professional!
Do what the customer asks and leave. Give them a brief written explaination of what you did and why. Include suggestions in it.
Don't stick around and BS with them after you are paid they will try to get you to do other stuff for free....I don't want to sound like a jerk but I've seen so many games played by customers trying to get stuff for free but when you need a favor from them or service from them...just watch how the tables turn on you!!!
Don't be a chump!
Watch the language - G
Why? Because your customers don't value your time.
I was charging $30/hour in 1/2 hour increments. Customers would always try to beat me down in price and just drag ass about fixing it. Thinking I'm some slug begging for work.
I charge $75/hr for home PC & $100/hr for commercial work. If I fix it in 5 minutes it's half the hourly rate.
When you charge more you have less BSing time with the customer. Be direct, be serious, be professional!
Do what the customer asks and leave. Give them a brief written explaination of what you did and why. Include suggestions in it.
Don't stick around and BS with them after you are paid they will try to get you to do other stuff for free....I don't want to sound like a jerk but I've seen so many games played by customers trying to get stuff for free but when you need a favor from them or service from them...just watch how the tables turn on you!!!
Don't be a chump!
Watch the language - G
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Reply to Beachnative
TheSuper
October 30, 2013 8:21:56 AM
I know this is an old thread but I'm giving my 2 cents anyways for the next guy who comes along. Kapn Kevin has a great response. I agree with Beachnative as well although being a nice guy is always part of the job. Some other good responses too.
I couldn't agree more about being undervalued. Too many techs (backyard Joes) out there trying to undercut the competition. People need to remember that this puts food on the table like any other job. I only wish this industry would sets its prices like gas stations but also REQUIRE a license to provide this sort of work. I know I would have a lot more business if we did.
$75 for a reload is a good starting point. Anybody who has been around knows that the reload plus all the updates is going to cost 2 - 3 hours of bench time so $75 is a good starting point. Don't get me wrong, shop rate is $70/hr. so we offer a flat rate for these jobs unless we are doing them onsite. I charge $60 for virus and Malware removal in the shop too. If that doesn't fix it then I charge the difference for a reload.
Recently I have been jumping straight to the reload just because of time constraints. I will be raising my prices soon too. Seems my competition are all charging more than I. At least my official competition is. I know there is some home guys doing it for less but all they do is undermine the economy. Of course, try and explain that to someone wanting it on the cheap.
Reload = $75
Virus clean = $60
Add components = $35 but $20 for memory. (free depending on other work being done)
Motherboard = Minimum 1 hr.
Laptop(including MacBook) repair starts at $45
PC (including Mac) starts at $35
I currently have a 7 to 10 day wait time. First come first served and I will not hold a spot in line.
Hope this helps.
Cheers
I couldn't agree more about being undervalued. Too many techs (backyard Joes) out there trying to undercut the competition. People need to remember that this puts food on the table like any other job. I only wish this industry would sets its prices like gas stations but also REQUIRE a license to provide this sort of work. I know I would have a lot more business if we did.
$75 for a reload is a good starting point. Anybody who has been around knows that the reload plus all the updates is going to cost 2 - 3 hours of bench time so $75 is a good starting point. Don't get me wrong, shop rate is $70/hr. so we offer a flat rate for these jobs unless we are doing them onsite. I charge $60 for virus and Malware removal in the shop too. If that doesn't fix it then I charge the difference for a reload.
Recently I have been jumping straight to the reload just because of time constraints. I will be raising my prices soon too. Seems my competition are all charging more than I. At least my official competition is. I know there is some home guys doing it for less but all they do is undermine the economy. Of course, try and explain that to someone wanting it on the cheap.
Reload = $75
Virus clean = $60
Add components = $35 but $20 for memory. (free depending on other work being done)
Motherboard = Minimum 1 hr.
Laptop(including MacBook) repair starts at $45
PC (including Mac) starts at $35
I currently have a 7 to 10 day wait time. First come first served and I will not hold a spot in line.
Hope this helps.
Cheers
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Reply to TheSuper
Beachnative
October 31, 2013 10:17:55 AM
TheSuper said:
I know this is an old thread but I'm giving my 2 cents anyways for the next guy who comes along. Kapn Kevin has a great response. I agree with Beachnative as well although being a nice guy is always part of the job. Some other good responses too.I couldn't agree more about being undervalued. Too many techs (backyard Joes) out there trying to undercut the competition. People need to remember that this puts food on the table like any other job. I only wish this industry would sets its prices like gas stations but also REQUIRE a license to provide this sort of work. I know I would have a lot more business if we did.
$75 for a reload is a good starting point. Anybody who has been around knows that the reload plus all the updates is going to cost 2 - 3 hours of bench time so $75 is a good starting point. Don't get me wrong, shop rate is $70/hr. so we offer a flat rate for these jobs unless we are doing them onsite. I charge $60 for virus and Malware removal in the shop too. If that doesn't fix it then I charge the difference for a reload.
Recently I have been jumping straight to the reload just because of time constraints. I will be raising my prices soon too. Seems my competition are all charging more than I. At least my official competition is. I know there is some home guys doing it for less but all they do is undermine the economy. Of course, try and explain that to someone wanting it on the cheap.
Reload = $75
Virus clean = $60
Add components = $35 but $20 for memory. (free depending on other work being done)
Motherboard = Minimum 1 hr.
Laptop(including MacBook) repair starts at $45
PC (including Mac) starts at $35
I currently have a 7 to 10 day wait time. First come first served and I will not hold a spot in line.
Hope this helps.
Cheers
I'll spend no longer than 15 minutes trying toremove viruses otherwise I back up & reload the OS. How many times do you fix it then the customer goes to the same site or willingly compromises their computer and calls you back saying you didn't fix it? That happened to me at least 200 x till I started reloading the OS. Then when they call back and complain I explain :
I reloaded your OS due to a nasty virus so your computer is back to new... so what did you do?
Put the ball back in their court. Sure there are few that say they did nothing and complain about another trip to see them EVEN AFTER I WARNED THEM but when meeting them face to face, out of 100 only one person was still complaining they did nothing.
I'm tired of being the nice guy and giving away services for free because of someone else.
I'm trying to get more into the medium sized office IT consulting business but my skill set is not as good as it should be....If I had 1/100th of Riser's skill set I'd be sitting pretty.
My latest fiasco is trying to fix Server 2008R2 with Exchange 2010 sp1 with an owner that screwed things up and wants me to fix it....This is uncharted territory and I'm having a bitch of a time with certificates and a corrupted Exchange database..... the fun never stops!!! But the pay is good!!!
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Reply to Beachnative
initiald64
November 17, 2013 4:48:19 PM
If you go somewhere in pc world £500 or something is really asking you to buy a new pc. Fix it yourself with assistance in Tomhardware forum and knowledge of your own varies between 0 to 80 (depending if you need new kits).
Its up to you, increasing your own charge would be great unless if its your buddy in need and you feel sympathies with him give him a good value, otherwise go like they usually do $ per hr rate + materials.
Its up to you, increasing your own charge would be great unless if its your buddy in need and you feel sympathies with him give him a good value, otherwise go like they usually do $ per hr rate + materials.
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Reply to initiald64
Kapn Kevin
November 17, 2013 5:15:38 PM
Snipergod87 said:
I work in IT, a co-worker brought in his personal laptop for me to fix, loaded up with malware viruses, even after cleaning it was extremely slow, talked with him decided reformat and reinstall Windows was the best option, which I did and install the latest drivers, some anti-malware programs etc,etc. How much should I charge for this. I had someone bring in there computer earlier and they gave me 150 bucks to repair a 300 dollar computer...I know this is a unusual question.
---------
Not an unusual question at all.
$150 is an acceptable charge for what you did.
Consider the exorbitant cost at a BestBuy or Staples - they'll charge $300, and not completely resolved the prob.
Good luck Snipergod
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Reply to Kapn Kevin
Beachnative
November 18, 2013 6:12:09 AM
Snipergod87 said:
I work in IT, a co-worker brought in his personal laptop for me to fix, loaded up with malware viruses, even after cleaning it was extremely slow, talked with him decided reformat and reinstall Windows was the best option, which I did and install the latest drivers, some anti-malware programs etc,etc. How much should I charge for this. I had someone bring in there computer earlier and they gave me 150 bucks to repair a 300 dollar computer...I know this is a unusual question.
You might not realize but the customer wants the data, that's what is important!
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Reply to Beachnative
nicemachines
February 2, 2014 8:31:37 AM
nicemachines
February 2, 2014 8:34:34 AM
chrisso
February 2, 2014 8:46:13 AM
There is an unscrupulous woman who owns the cyber cafe round the corner from me and she charged some old fella £80 to change a cpu fan in a laptop. I wanted to say to him I would do it for £40, but he had given her the lappy. I get people ask me all the time,but its friends and I will help them out for a nites ale.
Charge friends half the going rates, and just under going rates for friends of friends.
Data retrieval however, take no prisoners. It is £100 just to look at it anywhere in the U.K..
Charge friends half the going rates, and just under going rates for friends of friends.
Data retrieval however, take no prisoners. It is £100 just to look at it anywhere in the U.K..
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Reply to chrisso
nicemachines
February 2, 2014 10:15:44 AM
Beachnative
February 7, 2014 7:57:17 AM
emax4
February 26, 2014 6:04:59 AM
I have a similar situation. My girlfriend works as a receptionist in a salon. The girls there know I do computer stuff. The first problem was an old computer they use in the back for an old database, but mostly used to play internet radio. I attempted to fix their computer only to have the video go on me (it was a homemade Biostar desktop machine), but I replaced it with a newer Intel Core2Duo machine and it's been running great. Because I got it fixed (replaced) and working better, I get free haircuts for life!
The owner later had me work on her old Toshiba laptop. The keyboard wasn't showing all keys when pressed, and the power button was flaky. Another coworker of hers came to me with a laptop and a busted screen. I'm only charging for parts, but the coworker with the busted screen wants to pay me more. I was thinking $25-$35 dollars, but I "am" the nice guy, but also feel I'm not 100% qualified since I don't yet have my A+ certification which I'm working on, (and obligated since I get free haircuts -- maybe I should have opted for a bikini wax, haha).
The owner later had me work on her old Toshiba laptop. The keyboard wasn't showing all keys when pressed, and the power button was flaky. Another coworker of hers came to me with a laptop and a busted screen. I'm only charging for parts, but the coworker with the busted screen wants to pay me more. I was thinking $25-$35 dollars, but I "am" the nice guy, but also feel I'm not 100% qualified since I don't yet have my A+ certification which I'm working on, (and obligated since I get free haircuts -- maybe I should have opted for a bikini wax, haha).
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Reply to emax4
Beachnative
February 26, 2014 7:20:14 AM
emax4 said:
I have a similar situation. My girlfriend works as a receptionist in a salon. The girls there know I do computer stuff. The first problem was an old computer they use in the back for an old database, but mostly used to play internet radio. I attempted to fix their computer only to have the video go on me (it was a homemade Biostar desktop machine), but I replaced it with a newer Intel Core2Duo machine and it's been running great. Because I got it fixed (replaced) and working better, I get free haircuts for life!The owner later had me work on her old Toshiba laptop. The keyboard wasn't showing all keys when pressed, and the power button was flaky. Another coworker of hers came to me with a laptop and a busted screen. I'm only charging for parts, but the coworker with the busted screen wants to pay me more. I was thinking $25-$35 dollars, but I "am" the nice guy, but also feel I'm not 100% qualified since I don't yet have my A+ certification which I'm working on, (and obligated since I get free haircuts -- maybe I should have opted for a bikini wax, haha).
The A+ cert is nice to have but does not qualify you for charging what you should be charging, it's a friggen piece of paper. Busted screen? parts + $80. Laptop repairs can be a real pain and those parts can get expensive.
I had a Sony laptop owned by a friend who took it to Best Buy to replace the power connector. She asked me to look at it. I went to Radio Shack and bought a $5 connector and took about an hour to do the whole thing. I asked her if $80 was too much and she handed me a crisp $100 bill then told me BB wanted $200.
Never underestimate the value you bring to the table and most of all don't give it away.
When I first started fixing PC's I was taken advantage by trying to be the nice guy. Then I started charging more because I was doing everything for cost and was swamped by people asking me to fix everything (my wife's jazzercise group took advantage of it).
After working relentlessly on the over flowing amount of computers in my office(home) my wife said no more free or dirt cheap service. It pissed off a few people but I had ammo to tell some of them.
" I fixed your computer weeks ago and now it is back for the same thing. I asked you to buy a paid Anti Virus solution and you removed the free one I installed. Unfortunately you have a virus again. I'm now charging a flat $75 bench fee to fix it when I get a chance. I have 7 more computers to fix. I was doing this for cost but it seems that the pattern developing is if people don't pay for repairs then they tend to disregard my instruction and have the same issue again. If they pay for it, they listen. "
One person blew up on me but most of them were sincere and understood thanking me for what I had done in the past...then taking their computer to their "nephew" who knew how to fix it.
It weeded out those that did not value MY time instantly.
Never underestimate the value you bring regardless of having a piece of paper...... I
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Reply to Beachnative
40s
March 23, 2014 1:13:11 AM
anti-painkilla
April 3, 2014 4:56:52 PM
It depends on whether you make a living off it. I don't. I charge a box of beers.
It depends on what I get out of those people, close mates and family nothing, I accept a koha (donation). Everyone else a box of beers. The issue I have with doing stuff for free is others not appreciating what you are doing for them. Would they take a quick look at your accounts or take in your suit for free?
As others have said, do it for free and they will expect constant free support for everything technical.
It depends on what I get out of those people, close mates and family nothing, I accept a koha (donation). Everyone else a box of beers. The issue I have with doing stuff for free is others not appreciating what you are doing for them. Would they take a quick look at your accounts or take in your suit for free?
As others have said, do it for free and they will expect constant free support for everything technical.
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Reply to anti-painkilla
Rick Williams
May 15, 2014 6:45:52 AM
I have tinkered with building and repairing PC's for at least 15 years. When I first started it was a hobby, I'd buy a build kit from tiger direct or new egg and put together a nice machine in hopes of selling it. If I made a 100 bucks I was happy (wasn't really in it for the money) but then I would get calls a couple years later with a bad PSU, Hard Drive or Motherboard and since these were friends I didn't want to rape them on repairs which I was okay with but it sure wasn't worth my time; they would tell their friends and being a nice guy I would rebuild or fix their machines as well for 50-75 bucks. Since I had a fulltime job it wasn't about the money but about the time and frankly I just started getting sick of all the extra work and people calling me and trying to get free advice or work. Now I just send them links to the tools to repair their machines and if they really want me to fix it 100-150 for a rebuild on my timeframe. Most of the time their machine is a few years old and I'll point them to an online sale. You can find a decent laptop for under 350.00 if you are a savy online shopper. Unfortunately with the cost of new equipment being so low I feel it's difficult to charge more than 50 percent of the value of the machine you are working on. Each circumstance is different (i.e. the board/ PSU/Display is dead and they need their data) and you can spend hours troublshooting things. I agree with several other posters, come up with a fair price sheet based on what you think your time is worth (50-80 percent of what Best Buy charges is a good start) and maybe offer a 20 percent discount for friends. I look at a plumber who walks into my house installs a 35 dollar part in less than an hour and charges 350 bucks and I know I'm smarter and have more skills than that guy but the difference is your customer can buy a new laptop for 300-400 bucks but it would cost me 20K to replace the plumbing in my house so repair is the only option. Final point is this is a tuff business and you are not going to get rich doing it unless you have big volume and hire cheap labor.
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Reply to Rick Williams
1peterrr20
June 1, 2014 4:11:18 AM
hi,
Its totally depend on how much repair work will be done on your computer by the shop who repair your computer. First they check the problem on your computer then they tell you how much you should pay for the repair work according to the problem found in your computer.
_ _ _ _ _ _ _ _
MAGNETIC SCIENCE FUN
Its totally depend on how much repair work will be done on your computer by the shop who repair your computer. First they check the problem on your computer then they tell you how much you should pay for the repair work according to the problem found in your computer.
_ _ _ _ _ _ _ _
MAGNETIC SCIENCE FUN
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Reply to 1peterrr20
kollol
June 5, 2014 9:34:32 AM
Beachnative
June 16, 2014 3:39:23 PM
anti-painkilla
June 17, 2014 2:47:05 PM
Beachnative said:
kollol said:
Normally I charged 25 for windows reinstall,10 for data backup and 20 for laptop system service (clean inside all dust and change cpu pest).Are you in the US? if you are you are a fool!
Way to devalue what you have learned...
Depends on his situation, if he is still relatively new to it all, it is a great way to practice as you would get lots of work. Also depends on how much those around you can afford. If he makes a living from this, then I agree that he is devaluing himself, but cannot say without more info.
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Reply to anti-painkilla
The Kasafist
June 18, 2014 5:17:36 AM
Stian Sapiens
June 24, 2014 12:05:37 AM
I work as a computer tech at a place I've been for about 2 months. I get paid 9/h but they aren't busy enough to where that's worth it but keep me around so I do my own thing taking care of the shop and putting work in on all the old equipment they have lying around and putting items up for sale on the net. I made a friend pretty fast the other day and through conversation I offered to design a new system for his needs and I am trying to figure out pricing. I was probably going to help him out by recycling otherwise unused parts I have, and get a list of things from newegg or tiger direct and have him billed on parts while I have a supplemental price on my work. What would one say the general price should be? I naturally want to bro the guy down for rep and continued experience, as well as give him an up front flat rate instead of that contingent hourly crap I could screw anybody over with.
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Reply to Stian Sapiens
anti-painkilla
June 24, 2014 3:07:13 PM
I suppose you could ask if you want him to teach you to build a computer or just build it.
I would negotiate a fixed price for hardware and software, a wee bit more if you are teaching him as well. You are probably looking at 2-4 hours all up. Part selection, build, software. What is the time worth to you? Sell him the spare parts as well.
I would negotiate a fixed price for hardware and software, a wee bit more if you are teaching him as well. You are probably looking at 2-4 hours all up. Part selection, build, software. What is the time worth to you? Sell him the spare parts as well.
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Reply to anti-painkilla
seogoat
June 30, 2014 8:09:27 AM
CityguyUSA
July 5, 2014 7:25:23 PM
Beachnative said:
DON'T BE NICE GUY AND DO [removed] FOR FREE.Why? Because your customers don't value your time.
I was charging $30/hour in 1/2 hour increments. Customers would always try to beat me down in price and just drag ass about fixing it. Thinking I'm some slug begging for work.
I charge $75/hr for home PC & $100/hr for commercial work. If I fix it in 5 minutes it's half the hourly rate.
When you charge more you have less BSing time with the customer. Be direct, be serious, be professional!
Do what the customer asks and leave. Give them a brief written explaination of what you did and why. Include suggestions in it.
Don't stick around and BS with them after you are paid they will try to get you to do other stuff for free....I don't want to sound like a jerk but I've seen so many games played by customers trying to get stuff for free but when you need a favor from them or service from them...just watch how the tables turn on you!!!
Don't be a chump!
Watch the language. - G
That seems appropriate to me. In fact I think $80 is more appropriate. The problem comes when repairs exceed that value of the machine. Many people aren't buying $1,000+ machines often opting for the $400 machine. They don't have a comprehension of how much time it takes to repair PC's and then when people under bill it just makes it worse or when you have someone that offers phone or remote support that doesn't even truly understand what the real problem is and only manages to perform a repair that lets it survive a few more months till the user is right back to where they were before.
However, I just had to rebuild a Win8.1 laptop which took almost 8 hours just due to whatever process the manufacturer used to overlay the OS. It was a friend of mine so it was pro bono but it hardly seems fair to charge someone $640 nor could most people afford such a bill yet if your car computer would be replaced it would cost at least that much. That poor system performance still took 8 hours of my time. So what do you tell people? Just go buy a new machine it's cheaper than repairing what you have?
Or take the case of installing a new board and for whatever reason or combination of hardware and software it just doesn't work you could spend a lot of time trying to coerce the board and still end up with a non-viable installation. Should I have to eat that service fee? It's not my fault the board doesn't work but I still had to put the time into dealing with it. The user doesn't see it that way. They say you didn't do what you said and they don't want to pay. I say I didn't purchase the board nor did I purchase their PC and I was just the middle man trying to help them. But they don't understand that it's a possibility that it just won't work. How long do you spend trying before you decide that it's not resolvable? Perhaps another escalation with someone's tech support and another 15 minutes are all that it will take or not.
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Reply to CityguyUSA
Beachnative
July 15, 2014 8:22:32 AM
Be upfront and honest. No free estimates if you have to drive to their location, a flat $35 for that, then deduct it from the total price if you do spent time and fix it.
If it's your shop and they bring it to you then the first 10 minutes are free, that's it! Also if someone does bring it to you at your place of business then a flat fee is acceptable because they are coming to you. I'd charge a flat $80 bench fee meaning you'll do anything to fix it for that fee baring any hardware related costs or whacko software glitches. If you buy hardware that isn't needed you cannot bill the customer for it. Also if you are learning something and doing it for the first time and it takes you 8 hours you cannot bill for the total time unless you have explained that upfront...and yes there are people that give you the green light to start but the red light on paying. BE HONEST!
Don't be a [removed] , honesty keeps you in business!
Watch the language. - G
If it's your shop and they bring it to you then the first 10 minutes are free, that's it! Also if someone does bring it to you at your place of business then a flat fee is acceptable because they are coming to you. I'd charge a flat $80 bench fee meaning you'll do anything to fix it for that fee baring any hardware related costs or whacko software glitches. If you buy hardware that isn't needed you cannot bill the customer for it. Also if you are learning something and doing it for the first time and it takes you 8 hours you cannot bill for the total time unless you have explained that upfront...and yes there are people that give you the green light to start but the red light on paying. BE HONEST!
Don't be a [removed] , honesty keeps you in business!
Watch the language. - G
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Reply to Beachnative
victoire
July 25, 2014 1:08:18 AM
Oh, actually, I would say, a computer repair fees are too high, your friends there is no professional in this area it? You can find them help busy
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housse sony xperia z2
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housse sony xperia z2
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Reply to victoire
Medlik
July 28, 2014 2:48:03 PM
Rayven2
July 31, 2014 5:36:02 AM
elewis
July 31, 2014 12:51:52 PM
Rayven2 said:
Medlik said:
I got a quote of $125 + tax for malware removal and backup of old photos and documents, Is that a fare price? dude said 85 for malware removal and 40 for backup. I'd say that's pushing it, than again I'd do it myself. However 85 for malware removal is steep.
Depends on how bad the pc is... Personally i'd charge less for an OS install then malware removal. I mean is the malware totally screwing up your pc to where it wont even boot or is it just slowing things down? If hes doing a backup and recovering your data at that price tell him just to reinstall the operating system after he recovers your data your less likely to have issues 2 weeks down the road.
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Reply to elewis
Rayven2
August 3, 2014 10:20:55 PM
elewis said:
Rayven2 said:
Medlik said:
I got a quote of $125 + tax for malware removal and backup of old photos and documents, Is that a fare price? dude said 85 for malware removal and 40 for backup. I'd say that's pushing it, than again I'd do it myself. However 85 for malware removal is steep.
Depends on how bad the pc is... Personally i'd charge less for an OS install then malware removal. I mean is the malware totally screwing up your pc to where it wont even boot or is it just slowing things down? If hes doing a backup and recovering your data at that price tell him just to reinstall the operating system after he recovers your data your less likely to have issues 2 weeks down the road.
Yeah that's true, if it's a really bad case than it's understandable. I was leaning more towards minor issues with a couple scans and check up
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Reply to Rayven2
strecker1969
August 12, 2014 2:26:01 AM
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