In-laws PC...they won't upgrade OS...was semi-fine with 6 second Shutdowns after Bitdefender Antivirus was installed...UNTIL adding new Users (seperate 'profiles' to allow Tom to have huge Fonts et al, and Jean to see normal-size everything). Now Shutdown doesn't happen. I can use Task Manager (very limited version in Windows ME...yes THAT 'OS') to end-task "livesrv". Then Shutdown proceeds normally. "livesrv" process is NOT in the Task Mgr list until Shutdown is clicked-on. Any thoughts ? ? ?