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Windows Update wiped email.

  • Windows Update
  • Email
  • Windows
Last response: in Windows 2000/NT
August 18, 2007 5:02:09 PM

The computer i am typing from updated via windows update this morning on startup. It installed the updates and on reboot, all my documents, files, folders, and most importantly email/address book was gone. The desktop was just how i had left it though.

Upon searching throught he hdd for some kind of backup i only found that the files were under a different user in documents and settings, the defualt user being a new, blank user.. hence the empty my documents.

The issue still remains that i have no addres book or achived email as when reconfiguring the Outlook, I can only receive new emails from the POP3, opposed to the old mail that i want back.

Looking on the webmail for the POP3 (ntl) it says i have no new emails, nor any in my inbox at all, when on Outlook i had just received 23 new emails from the same address, so using the webmail is not an option.

Is there a way to get my email back/restore windows to how it was previously, there are no backups made anywhere to restore from.

Thanks for reading, and thank YOU microsoft, you fail to disapoint yet again.


More about : windows update wiped email

August 18, 2007 11:29:05 PM

Search for Outlook.pst. When you find it in the corrupted profile, make a note of the path. From Outlook, Import the Outlook.pst file.

August 19, 2007 12:10:46 PM

Thanks, I thought it would be something I just didnt know what i was looking for. Only issue is, I cannot find the outlook.pst, Only .srs and .favs where the pst is meant to be. I searched the whole C for outlook.pst and found nothing but other random files. When trying to import unrecognised outlook files it simply does nothing also.

what now? Have i missed something:S

Thanks for the reply.
August 19, 2007 1:47:45 PM

Did you include hidden files and folders in your search? Try searching for *.pst. Are you sure it's Outlook and not Outlook Express?