Tom's Hardware > Forum > Windows 2000/NT > Windows 2000/NT General Discussion > Orange deleting old freeserve email accounts

Orange deleting old freeserve email accounts

Forum Windows 2000/NT : Windows 2000/NT General Discussion - Orange deleting old freeserve email accounts

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peanuts   09-15-2007 at 07:02:18 PM

Last week I attempted to open the inbox of my very old freeserve email address (now with Orange) and found nothing. Got a message saying cannot contact server. Tried various things eventually rang Orange. 1.5 hours later I finally got through and Orange confirmed that they are systematically deleted all non paying email accounts from freeserve/wanadoo days.ie payg etc
Following 269 daysafter an orange email about new contracts Orange delete everything ,your inbox, sent folder archive everything without warning.
I lost all my ebay transaction emails business emails, archived emails everything. so if you have one of these old freeserve, fslife, wanadoo email addresses I suggest you export your offline folders to your hard drive without delay.

------------------------------ Don't procrastinate.... do another to-do list today!
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Anonymous   05-01-2009 at 05:45:02 PM
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Try this link I re-activate my account every 260days.

http://orange.co.uk/time/ret_rest_ [...] ortsitemap

Regards
Bill :

Message quoted 1 times
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mike MJ   08-01-2009 at 07:19:09 PM
- 0 +

MIke JM
Orange appear to have deleted my freeserve email service. How many of us are there in this predicament and what can we do?

Reply to mike MJ
ijack   08-02-2009 at 12:54:02 PM
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I'm not sure that there's much you can do, but the moral is clear. Never rely upon free services for something that is important to you. There is no obligation on the part of the provider to continue to provide the service or to protect any data that you may have entrusted to it.

At the very least ensure that you have backups of any important data.

Reply to ijack
eboracum   08-29-2009 at 12:45:07 PM
- 0 +

Anonymous wrote :

Try this link I re-activate my account every 260days.

http://orange.co.uk/time/ret_rest_ [...] ortsitemap

Regards
Bill :



Thanks Bill , the re activate link works ok. I tried finding it on the Orange website but I think they are hiding it now.

Thanks again, Richard

Reply to eboracum
sfwiesmann   09-03-2009 at 02:39:21 PM
- 0 +

Can anyone help me. I look after a elderly lady who has had 8 strokes who is confined to a wheelchair
her main way of communicating to the outside world is through emails and internet as her speech has been effected by the strokes. Orange treated her really badly and I have made them apologise. It was a long story anyway they cut her account off immediately as she said I would like to cancel my account after the way I have been treated. She has now got BT broadband but I cannot get any of her orange files back so I cannot get any of her email addresses does anyone know is the way I can achieve this.

Regards

Suzie

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