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Blue Screen (i need help plz)

Forum Windows Vista : Vista General Discussion - Blue Screen (i need help plz)

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Kumitsu   08-17-2007 at 05:17:06 AM

Hello all, im new to the whole Windows vista operating system, i currently come from windows XP. I am here get some help with a blue screen problem that ive been getting ever since i built myself a new PC. Maybe it has to do with windows vista and maybe it doesnt but maybe you people can shine some light on this problem.

these are the error messages that i get:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 00000403
BCP2: C0022CF8
BCP3: 39F4286F
BCP4: C002F4F8
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini081607-02.dmp
C:\Users\Owner\AppData\Local\Temp\WER-44491-0.sysdata.xml
C:\Users\Owner\AppData\Local\Temp\WERBD74.tmp.version.txt

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Probl em signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 4e
BCP1: 0000008D
BCP2: 00007D16
BCP3: 25560001
BCP4: C04AD830
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini081607-03.dmp
C:\Users\Owner\AppData\Local\Temp\WER-33571-0.sysdata.xml
C:\Users\Owner\AppData\Local\Temp\WERB0E7.tmp.version.txt

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My current system specs are:

CPU: E6850
GPU: XFX NVIDIA GeForce 8800 GTS 320MB DDR3 XXX Version
Motherboard: Gigabyte GA-P35C-DS3R
RAM: 2048MB Corsair Dominator PC8500 RAM: TWIN2X2048-8500C5D
Hard Drives : 2 Western Digital 320Gigs (raid 0) WD3200AAKS
PSU: 620W CORSAIR CMPSU-620HX
CPU Cooling: ZALMAN CNPS 9700 NT

i have newest windows vista updates and also nvidia drivers.

any help would be appreciated.

thank you.

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Maxxify   08-17-2007 at 05:33:05 AM
- 0 +

0x1a is a pretty common error, usually pointed to drivers but really it can be a side effect of hardware issues. 0x4e is usually a memory or hard drive error, in either case it could definitely cause the first one. I'd suggest starting by testing the RAM - Vista does come with a Memory Diagnostics Tool, although you may want to try Memtest as well.

Message quoted 1 times
Message edited by Maxxify on 08-17-2007 at 05:33:44 AM
Reply to Maxxify
Kumitsu   08-17-2007 at 05:39:28 AM
- 0 +

Maxxify wrote :

0x1a is a pretty common error, usually pointed to drivers but really it can be a side effect of hardware issues. 0x4e is usually a memory or hard drive error, in either case it could definitely cause the first one. I'd suggest starting by testing the RAM - Vista does come with a Memory Diagnostics Tool, although you may want to try Memtest as well.



Windows did ask me to run a memory test and it did find problems. but it didnt specify which bank slot or what the problems are.

also ive ran system mechanic 7 and it shows a hard drive error (doesnt specify either) and it doesnt want to be fixed. (dont know if this has anything to do with the blue screen) ?

Reply to Kumitsu
badge   08-17-2007 at 05:46:25 AM
- 0 +

Your system is nice. I would go into BIOS and set the memory voltage to mfg. specs. Maybe 2.0-2.1 volts.

Message quoted 1 times
Reply to badge
Maxxify   08-17-2007 at 05:57:54 AM
- 0 +

Memtest should tell you which (if not both) stick(s) is giving you trouble, although as badge hinted it might be a settings/stability issue rather than broken hardware.

Reply to Maxxify
Kumitsu   08-17-2007 at 07:01:28 AM
- 0 +

badge wrote :

Your system is nice. I would go into BIOS and set the memory voltage to mfg. specs. Maybe 2.0-2.1 volts.



I went into BIOS and i didnt see a memory voltage setting. What i did see is a option to set all system voltage to auto or manual ? if i put it in manual it gives me the chance to change the voltage for something with a DDR2 & DDR3, but it doesnt let me change it to 2.0 or 2.1 it lets me change it by 0.1, 0.2, ect.

Quote :

Memtest should tell you which (if not both) stick(s) is giving you trouble, although as badge hinted it might be a settings/stability issue rather than broken hardware.



i did the memtest and it said, Test 4 = 88 errors, test 5 = 104 errors

thats it :(

any further help would be appreciated all.


Message edited by Kumitsu on 08-17-2007 at 07:01:57 AM
Reply to Kumitsu
badge   08-17-2007 at 07:07:56 AM
- 0 +

The memtest errors are a giveaway, you have malfunctioning RAM. I just did the same test and RMA'd some of my RAM to Crucial earlier this week. It was RAM causing my system crashes. Memtest confirmed it. AS soon as I took the bad DIMM out, the crashes ceased. You should try each DIMM individually. It may be only one bad DIMM instead of both. You will have to RMA the Ram or have it replaced through Corsair's warranty. Try bumping up the RAM voltage a few notches (.2, etc.) in BIOS and see if it helps.

Message quoted 1 times
Message edited by badge on 08-17-2007 at 07:23:12 AM
Reply to badge
Kumitsu   08-17-2007 at 07:37:07 AM
- 0 +

badge wrote :

The memtest errors are a giveaway, you have malfunctioning RAM. I just did the same test and RMA'd some of my RAM to Crucial earlier this week. It was RAM causing my system crashes. Memtest confirmed it. AS soon as I took the bad DIMM out, the crashes ceased. You should try each DIMM individually. It may be only one bad DIMM instead of both. You will have to RMA the Ram or have it replaced through Corsair's warranty. Try bumping up the RAM voltage a few notches (.2, etc.) in BIOS and see if it helps.



theres only one problem, i dont see any ram voltage in my BIOS, unless its under another name ? but either way i checked everything and its not like i can set it by 2.0, each bios settings gives me weird numbers starting by 0.1, 0.2, 0.3 , ect..

any further help please ?

Reply to Kumitsu
Maxxify   08-17-2007 at 10:39:59 PM
- 0 +

You can often tell which stick is bad by where in memory the error occurs, although in practice it is best to test each stick individually.

I downloaded the manual for your motherboard and checked it out. The setting you want is under MB Intelligent Tweaker (M.I.T.), DDR2/DDR3 Overvoltage Control, which you would want to raise up in 0.1v increments. You might also want to take a look at the "system memory multiplier" as I'm not sure how that board will handle your RAM.

Message quoted 1 times
Message edited by Maxxify on 08-17-2007 at 10:40:24 PM
Reply to Maxxify
Kumitsu   08-18-2007 at 04:05:20 AM
- 0 +

Maxxify wrote :

You can often tell which stick is bad by where in memory the error occurs, although in practice it is best to test each stick individually.

I downloaded the manual for your motherboard and checked it out. The setting you want is under MB Intelligent Tweaker (M.I.T.), DDR2/DDR3 Overvoltage Control, which you would want to raise up in 0.1v increments. You might also want to take a look at the "system memory multiplier" as I'm not sure how that board will handle your RAM.



thank you verry much but i already found what the problem was. according to this motherboard it supports DDR2/DDR3 1066Mhz, 800Mhz, 667Mhz. and i understood it supported 1066Mhz for DDR2, well after reading the manual today it only supports 800mhz and 667mhz for DDR2, and my memory was set at 1066Mhz. i brought it down to 800mhz and i ran a windows diagnostic and memtest86 and now its a problem free computer :)

woot woot..

thanks all for your help.

Reply to Kumitsu
Maxxify   08-18-2007 at 04:34:54 AM
- 0 +

Nice, man...yeah I was thinking that, it's why I mentioned the system memory multiplier, after I noticed you had PC8500. Good deal.

Reply to Maxxify
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