Hi everyone,
i would humbly request your assistance with a persistent problem.
I purchased a new PC (in components), installed the same software, but XP crashes differently.
On my old PC individual applications would sometimes crash, but XP would continue to function. Sometimes what i believe to be explorer.exe would also crash, rendering the taskbar without function, but i could still get a task manager with ctrl-alt-del, manually terminate explorer.exe, and manually restart it if the taskbar did not reappear by itself. These crashes especially liked to happen with certain things in opera, certain email actions and also if i tried to open PDFs. Annoying, but would never completely stop XP so that i couldn't get a taskmanager.
With the new system XP crashes differently, the taskbar also does not function, but ctrl-alt-del will not summon a task manager either. I can still switch tasks with alt-tab, and the mouse still moves, but if i try to operate any running programm it will not react, or only briefly, eventually ending up with white windows that will not not have any content and will not react to any commands. Then a reset via reset button is required.
I have already tried to eliminate the sources of the crash (i have a hunch it is mostly opera or acrobat reader). Curiously freezes will still happen when i open PDFs, even though i disabled the acrobat plugin for opera. It seems if i store the PDFs and open them from without opera it doesn't crash (that may be coincidental since i usually open PDFs without storing first). I already tried using a replacement for opera, but i can't be friends with firefox, i also tried other PDF viewers, but sometimes graphics will not render well. I need PDFs extensively and in best quality. I also tried a plethora of versions for both those programms with always the same outcome.
Anyway, the crashes (or better freezes) also happen at other times, when i'm not opening any PDF, so fixing that flaw will not entirely solve the problem. I can have no crash the whole day, but then several reboots may be needed within half an hour. I like to run my PC for long periods, usually only using standby, no power off, and having many applications running, it has a very bad influence on my mood when this expensive new PC is worse than the old, in this respect.
I'm afraid i will have to take up even more of your time, but i feel i ought to list my configuration in as much detail as i can.
Hardware:
2 x 1024MB DDR2 Aeneon PC6400 CL 5, PC6400/800
1 x AMD Athlon64 X2 4600+ AM2 box 2x512kB, Sockel AM2 EE 65W
1 x Gigabyte GA-M61P-S3, NVIDIA Nforce410+6100, ATX
1 x Gigabyte GV-NX73G128D NVIDIA 7300GS, 128MB, PCIe
2 x Seagate Barracuda 7200.9 SATA II 500GB 8MB ST3500841AS <--- running raid 0 over mobo raid
350W PSU, voltages stable
The system/CPU temperature is low.
The system is not overclocked. Note that the previous system was overclocked from 700 to 1100Mhz, so it particularly irks me this new system is so unstable by comparision.
There are two TFT screens connected, one on the onboard VGA and one on the PCIe card.
There is also a skystar 1 type digital satellite TV card, which does not work well with PCIe. That's the reason why one monitor runs over the on-board VGA (the picture is bad over PCIe).
For Software i run the following at virtually all times:
XP Pro German version
Opera (now 9.22 but same with older versions)
Progdvb (for the satellite card)
AntiVir (free-av.com)
Many other programmes too but no more i can think of which i used always when the crashes happen.
I have XP autoupdates ON
The latest DirectX is also installed.
I tried several VGA drivers, now running the latest from Nvidia page i think.
I installed XP several times when getting this PC, due to trouble with the TV card (before i learnt how it conflicts with PCIe). I ran previous installations for extended periods, and they would crash in the same way. Therefore i am very reluctant to re-install XP, since i expect no change, and will have trouble setting everything up "just right" again.
Apart from a general plea for any ideas what i could try to do i have a few specific questions:
*) Why might XP crash differently on this system, locking up so that even taskmanager won't come up?
*) Is there any software to log crashes - what caused them? I tried "inspectr.exe" but it will never register anything.
*) Are there any tools to test my hardware if maybe something is faulty? I would loathe to start swapping parts at random - i am not a car mechanic, i'm an electronics engineer who is used to "getting in there with a scope and finding the fault", but at a loss with software crashes.
I struggle with this for many months now, and at times it is a good exercise in self control to refrain from breaking something ;-)
Thank you for your time, and sorry that this ended up so long.
ST
i would humbly request your assistance with a persistent problem.
I purchased a new PC (in components), installed the same software, but XP crashes differently.
On my old PC individual applications would sometimes crash, but XP would continue to function. Sometimes what i believe to be explorer.exe would also crash, rendering the taskbar without function, but i could still get a task manager with ctrl-alt-del, manually terminate explorer.exe, and manually restart it if the taskbar did not reappear by itself. These crashes especially liked to happen with certain things in opera, certain email actions and also if i tried to open PDFs. Annoying, but would never completely stop XP so that i couldn't get a taskmanager.
With the new system XP crashes differently, the taskbar also does not function, but ctrl-alt-del will not summon a task manager either. I can still switch tasks with alt-tab, and the mouse still moves, but if i try to operate any running programm it will not react, or only briefly, eventually ending up with white windows that will not not have any content and will not react to any commands. Then a reset via reset button is required.
I have already tried to eliminate the sources of the crash (i have a hunch it is mostly opera or acrobat reader). Curiously freezes will still happen when i open PDFs, even though i disabled the acrobat plugin for opera. It seems if i store the PDFs and open them from without opera it doesn't crash (that may be coincidental since i usually open PDFs without storing first). I already tried using a replacement for opera, but i can't be friends with firefox, i also tried other PDF viewers, but sometimes graphics will not render well. I need PDFs extensively and in best quality. I also tried a plethora of versions for both those programms with always the same outcome.
Anyway, the crashes (or better freezes) also happen at other times, when i'm not opening any PDF, so fixing that flaw will not entirely solve the problem. I can have no crash the whole day, but then several reboots may be needed within half an hour. I like to run my PC for long periods, usually only using standby, no power off, and having many applications running, it has a very bad influence on my mood when this expensive new PC is worse than the old, in this respect.
I'm afraid i will have to take up even more of your time, but i feel i ought to list my configuration in as much detail as i can.
Hardware:
2 x 1024MB DDR2 Aeneon PC6400 CL 5, PC6400/800
1 x AMD Athlon64 X2 4600+ AM2 box 2x512kB, Sockel AM2 EE 65W
1 x Gigabyte GA-M61P-S3, NVIDIA Nforce410+6100, ATX
1 x Gigabyte GV-NX73G128D NVIDIA 7300GS, 128MB, PCIe
2 x Seagate Barracuda 7200.9 SATA II 500GB 8MB ST3500841AS <--- running raid 0 over mobo raid
350W PSU, voltages stable
The system/CPU temperature is low.
The system is not overclocked. Note that the previous system was overclocked from 700 to 1100Mhz, so it particularly irks me this new system is so unstable by comparision.
There are two TFT screens connected, one on the onboard VGA and one on the PCIe card.
There is also a skystar 1 type digital satellite TV card, which does not work well with PCIe. That's the reason why one monitor runs over the on-board VGA (the picture is bad over PCIe).
For Software i run the following at virtually all times:
XP Pro German version
Opera (now 9.22 but same with older versions)
Progdvb (for the satellite card)
AntiVir (free-av.com)
Many other programmes too but no more i can think of which i used always when the crashes happen.
I have XP autoupdates ON
The latest DirectX is also installed.
I tried several VGA drivers, now running the latest from Nvidia page i think.
I installed XP several times when getting this PC, due to trouble with the TV card (before i learnt how it conflicts with PCIe). I ran previous installations for extended periods, and they would crash in the same way. Therefore i am very reluctant to re-install XP, since i expect no change, and will have trouble setting everything up "just right" again.
Apart from a general plea for any ideas what i could try to do i have a few specific questions:
*) Why might XP crash differently on this system, locking up so that even taskmanager won't come up?
*) Is there any software to log crashes - what caused them? I tried "inspectr.exe" but it will never register anything.
*) Are there any tools to test my hardware if maybe something is faulty? I would loathe to start swapping parts at random - i am not a car mechanic, i'm an electronics engineer who is used to "getting in there with a scope and finding the fault", but at a loss with software crashes.
I struggle with this for many months now, and at times it is a good exercise in self control to refrain from breaking something ;-)
Thank you for your time, and sorry that this ended up so long.
ST