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Creating an internet connection (broadband)

Last response: in Windows 7
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December 1, 2009 8:11:03 PM


Hi all!

I need some advice please...

I recently purchased a Compaq Presario CQ61 Notebook pre-installed with Windows 7. I am completely lost on how to get this to recognise my broadband connection; My 'old' notebook was installed with Vista & I was able to connect to the internet with limited problems.

Unfortunately, my ISP doesn't at the moment support Windows 7 so that door is closed. Can anyone advise me on how I can resolve this please? I usually connect to the internet via my cable modem.

Any advice is greatly appreciated. :wahoo: 
a b $ Windows 7
December 1, 2009 8:23:52 PM

wired or wireless connection ?

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December 1, 2009 8:40:31 PM

....sorry forgot to state it's for a wired connection. :lol: 
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December 1, 2009 9:30:53 PM

I assume your connecting with ethernet cable?
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December 1, 2009 11:23:16 PM

use a router, it should work
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December 9, 2009 8:15:47 PM

Hi all...

Just to advise, I have resolved my broadband connection problem & I am online without any problems.

Thanks...
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December 31, 2009 12:25:06 AM

How did u make irt work??
i dunno what else to do!!
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January 7, 2010 9:24:57 AM

mandarina said:
How did u make irt work??
i dunno what else to do!!


Hi, The other thing was that there was a fault on the computer I just purchased. I took it to the store where they hooked it up straight away using their cable modem & it came online then went back off. This happened repeatedly & when it did I was advised it was probably because important updates haven't yet been added to the machine which I thought was odd as a cause.

I stressed that there is a fault with the machine & I would rather an exchange or be allowed to purchase a different machine or get my money back! The last thing they tried at the Computer store was to get it back online & download the 'key updates' thinking that would solve my problem once & for all...but..the computer wouldn't download any files at all!

I'm glad that happened because straight away they replaced my machine with a new one & I have had no problems getting online. I also made sure that I made my connection direct to my cable modem via an ethernet cable & Windows 7 picked up the connection automatically & I was online with no problems at all.


The other thing I have found out is that if I buy a router, it must be one for a cable modem - Cisco linksys have them & I have seen it in action...no problems at all & you get a wireless connection. I previously bought 2 routers which gave me problems as after about 20 mins, it dropped the connection.
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