Desktop does not load, no icons,cannot load safe mode

Hello, when I login,
1. My desktop remains blank without any icons.
2. clt+alt+del shows all choices except task manager - so I am allowed to reboot and shutdown
3. When I enter in safe mode cannot see desktop nor icons
4. Ran Norton Antivirus 2007 boot with CD - no virus found
5.Prior to crash desktop went RED, hence I rebooted and then the issues

Any ideas on what I should do?
Thanksin advance
sonial8@hotmail.com
4 answers Last reply
More about desktop load icons cannot load safe mode
  1. quite possibly a virus, try to scan your pc with a better av like nod32 (google for portable nod32), if that doesn't help try to format drive and re-install windows
  2. Before re-installing, I'd try a repair install.
  3. Assman said:
    quite possibly a virus, try to scan your pc with a better av like nod32 (google for portable nod32), if that doesn't help try to format drive and re-install windows



    REinstalling windows means all of your documents, music and pictures DELETE!!!
  4. this isprobably some virus, try some of the online scanners
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