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Tom's Hardware > Forum > Windows Vista > General Discussion > [Solved] SLOW I'NET SPEEDS WHEN USING VISTA

[Solved] SLOW I'NET SPEEDS WHEN USING VISTA

Forum Windows Vista : General Discussion [Solved] SLOW I'NET SPEEDS WHEN USING VISTA

Best answer from Assman.

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Here is my configuration:

-HP Pavilion Slimline s3100y PC
-Genuine Windows Vista Home Premium (32-bit)
- Intel Core 2 Duo processor E4500 (2.2GHz)
- 2GB DDR2-667MHz dual channel SDRAM (2x1024)
- 256MB NVIDIA GeForce 8400GS, DVI-I, HDMI
- 400GB 7200 rpm SATA 3Gb/s hard drive
- 16X DVD+/-R/RW SuperMulti drive
- 15-in-1 memory card reader, USB, headphone port
- Integrated 7.1 channel sound w/front audio ports
- HP wireless keyboard and HP wireless optical mouse

CABLE INFO:
Cox HSI Premier Service 12down/1up
Direct-No Router
Modem to Computer connection: Ethernet Cable
Modem:
AMBIT U10C018
Cable RF MAC Addy: 00197E3C4E18

When I first start up MS Vista I get speeds of about 15/1 with Ping times in the 20-30ms range.

After a few mins I notice things starting to slow down and taking longer to load.

I run another speed test from Speedtest.net and find that I have dropped to about 10/.5 and my Ping times have gone up o over 300ms!!

I can then shut down Vista and when I start it back up...I am back down to what I should have in the 15/1 25ms range?

I had two techs out from Cox yesterday and they basicially said "This is a hardware/software problem...all of your readings on our test equipment are just fine...your signal strength is excellent"

The suggested that I contact Customer Support at HP...I did so and explained the problem only to have the Tech Support person tell me that "You have a Cable problem, not a hardware problem...call your ISP"!!!

I havn't tried to contact MS Vista Support, which would have been my last resort until I found the Tomshardware.com Forums.

Can anyone help me....it is SO frustrating to have an Expensive ($56.95/mo) superfast connection capable of such high speeds (I saw over 25kb/s Download speed once!) dragged down like this and not be able to determine why or what to do to correct the problem!

Here are two representative tests on Speedtest.net: The first right after I started up Vista and the second after it had been running for 10mins (Note the tremendous drop in especially the Upload speed and the Ping time in ms)

http://www.speedtest.net/result/182851512.png

http://www.speedtest.net/result/182365529.png

Please help me figure out what is going on here and how to correct it!

Sincerely,

Charles I. Proche


Message edited by The_Prophecy on 12-25-2009 at 10:22:01 PM
Reply to CHUCKP
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Best answer

1. try unplugging the power from the modem for 60 sec. while pc is off, then plug it back in and give it a shot
2. try updating your lan driver (if update is available).
3. have you tested your speed under xp? maybe your modem is dying...
4. have you got a good anti-virus, make sure you don't have any malware etc etc installed

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