Hello everyone, here's my problem:
I'm running Windows XP Home edition SP2, and my System Restore does not work. When I try to start System Restore from the Help and Support section, I get the "System Restore Application has encountered an error" message and when I check the technical details, I get this error signature:
AppName: rstrui.exe AppVer: 5.1.2600.2180 ModName: srrstr.dll
ModVer: 5.1.2600.2180 Offset: 00009826
Also, when I try to alter the System Restore settings from My Computer, I immediately get two error messages. First one says "Run a DLL App has encountered an error and needs to shut down" and then followed by "Dr Watson Postmortem Debugger has encountered a problem..." message. The error signature for the "Run a DLL" error is this:
AppName: rundll32.exe AppVer: 5.1.2600.2180 ModName: srrstr.dll
ModVer: 5.1.2600.2180 Offset: 000099b2
This problem immediately occured after I used Norton PMagic to convert my old IDE hardrive currently labeled J: into a Logical drive (this drive used to be my C: before I cloned it to a new and bigger hd). Yet, even before this, I had problems using System Restore. I could not create a restore point because whenever I did, I got an error message saying that a restore point could not be made and that I need to restart Windows. And when I was able to access System Restore settings from My Computer, I noticed that whenever I tried to alter the size that System Restore uses (the default set at 12% usage or about 30 gigs), it immediately reverted back to this setting.
Anyway, these are the problems I'm having and I greatly appreciate any help from you guys.
I'm running Windows XP Home edition SP2, and my System Restore does not work. When I try to start System Restore from the Help and Support section, I get the "System Restore Application has encountered an error" message and when I check the technical details, I get this error signature:
AppName: rstrui.exe AppVer: 5.1.2600.2180 ModName: srrstr.dll
ModVer: 5.1.2600.2180 Offset: 00009826
Also, when I try to alter the System Restore settings from My Computer, I immediately get two error messages. First one says "Run a DLL App has encountered an error and needs to shut down" and then followed by "Dr Watson Postmortem Debugger has encountered a problem..." message. The error signature for the "Run a DLL" error is this:
AppName: rundll32.exe AppVer: 5.1.2600.2180 ModName: srrstr.dll
ModVer: 5.1.2600.2180 Offset: 000099b2
This problem immediately occured after I used Norton PMagic to convert my old IDE hardrive currently labeled J: into a Logical drive (this drive used to be my C: before I cloned it to a new and bigger hd). Yet, even before this, I had problems using System Restore. I could not create a restore point because whenever I did, I got an error message saying that a restore point could not be made and that I need to restart Windows. And when I was able to access System Restore settings from My Computer, I noticed that whenever I tried to alter the size that System Restore uses (the default set at 12% usage or about 30 gigs), it immediately reverted back to this setting.
Anyway, these are the problems I'm having and I greatly appreciate any help from you guys.