Hi there,
I'm the tech support for a group of users in an Exchange/Outlook 2003 environment. I do not manage the Exchange server. Some of them are experiencing the following problem.
The user has a bunch of recurring meetings scheduled. Occasionally, an instance of that meeting will disappear from her Calendar, but not the calendar of the attendees. She is the organizer of these meetings. She sometimes updates the meetings with agenda items and other information, which I heard can cause this sort of problem to happen sometimes, however I was hoping to find some sort of work-around, apart from having her create new meetings.
Blackberries are involved, however they are set so that "Mailbox wins" and theoretically should not remove anything off of the Exchange server.
Any ideas? Google and Microsoft aren't being much help for me.
I'm the tech support for a group of users in an Exchange/Outlook 2003 environment. I do not manage the Exchange server. Some of them are experiencing the following problem.
The user has a bunch of recurring meetings scheduled. Occasionally, an instance of that meeting will disappear from her Calendar, but not the calendar of the attendees. She is the organizer of these meetings. She sometimes updates the meetings with agenda items and other information, which I heard can cause this sort of problem to happen sometimes, however I was hoping to find some sort of work-around, apart from having her create new meetings.
Blackberries are involved, however they are set so that "Mailbox wins" and theoretically should not remove anything off of the Exchange server.
Any ideas? Google and Microsoft aren't being much help for me.