Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Lost administrator password
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adam_r   12-02-2007 at 01:15:21 AM

Hey.

My grandmother has forgotten the password to her admin account on her computer. It's the only account on there.

How would it be possible to get her back in?

Thanks
Adam

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badge   12-02-2007 at 07:58:58 AM
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Boot into Safe Mode and reset the password there. The MB or system manual should explain how to get in to Safe Mode. Try booting the system and tapping the F8 key.

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g-paw   12-03-2007 at 01:37:36 AM
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badge wrote :

Boot into Safe Mode and reset the password there. The MB or system manual should explain how to get in to Safe Mode. Try booting the system and tapping the F8 key.



Log into the Administrator account rather than her log in

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badge   12-03-2007 at 01:42:28 AM
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I thought OP could not get into windows desktop because he lost/forgot the password.

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g-paw   12-03-2007 at 02:19:53 AM
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badge wrote :

I thought OP could not get into windows desktop because he lost/forgot the password.



With Windows XP when you boot to Safe Mode one of the options is to log in as Administrator, which doesn't have password by default, i.e., the password is account specific, so he should be able to log into Administrator and reset the password. As far as I know, unless you switch to the Traditional Log In, you will not see the Administrator account unless you're in Safe Mode

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