Tom's Hardware > Forum > Applications > Office > MS Words 2003 hang at startup and other hang when opening

MS Words 2003 hang at startup and other hang when opening

Forum Applications : Office - MS Words 2003 hang at startup and other hang when opening

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ws1978   06-19-2008 at 04:05:59 AM

Hi, I really need help somewhere as I had tried all means to repair my Office 2003. Recently, my words 2003 hang at startup screen (splash screen) and other office applications hang when opening any files. I had tried uninstall and reinstall and even install office 2000 to see whether it is version problem. However, both version gave me same problem.

Can anyone enlighten what more should I do and what is the problem to it? Thanks so much in advance.

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steve0410   06-20-2008 at 03:41:22 PM
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Found a possible solution for you.

Search for and delete all copies of the MS Word template file normal.dot. Restart Word which will re-create the file. The template might be corrupt.

I know you uninstalled office but programs sometime leave traces behind. When you reinstalled it may still be unsing the old template

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