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Serious Help! Cant Update Spyware Doctor!

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July 4, 2007 7:19:55 PM

Hi

I have this weird problem that I cannot update Spyware Doctor. I have XP firewall desactivaed since I use NVIDIAs firewall ActiveArmor or whatever. I dont think thats whats causing not to update because everything ( i mean everything) else works and updates fine (my other programs and games) and Im also under router.

Now, I when I update it I get ERROR, could not connect, please try later. However, I installed Spyware doctor on my friends pc and it updated fine.

My antivirus is NOD32 and I also have Spybot S&D and Ad-aware.

What do you guys think is causing this problem? Why cant I update my spyware doctor?

More about : update spyware doctor

July 4, 2007 8:33:22 PM

It might be the router's fault. Anways, you shouldn't have more than one antivirus on your computer. Some of the antivirus will have problems when it detects another antivirus on the same system.
July 4, 2007 9:53:55 PM

download AVG free-edition it has anti-virus protection, and also detects spyware like the Spyware Doctor.
Related resources
July 5, 2007 1:30:35 AM

second that ^^
July 5, 2007 2:03:54 AM

Woah, déjà vu. Haven't I seen this thread before, somewhere else...? 8O

:lol: 

You could try an uninstall and reinstall of the offending program itself. I actually had the same problem with Nod32, believe it or not. I installed it (my 30 days ran out, rofl :lol:  ), and whenever I'd go to update, it was like, "Nah, you don't need to update. You've got the newest definitions." I had definition 1800 or so. What are we up to now? 2200 something? Yeah. I was scared. I freaked and kept mashing the button and tried a restart and then everything worked...

But, yeah. Long, pointless story aside, you could try a reinstall and see if that helps :D 
July 5, 2007 2:57:00 AM

Open the settings on your firewall software and make sure that Spyware Doctor has full permissions and access.
July 5, 2007 3:04:34 AM

try super anti spyware, it is a pretty darn decent anti spyware program, no joke, no sarcasm, also, try get a firewall that is known to be a solid one like the zone alarm one or the computer associates rip off of it.
July 5, 2007 3:33:42 AM

Click start -> run ->type msconfig -> enter -> startup tab. Uncheck all programs that appear to be connected with the Active Armor, you may need to look at the path to be sure. Make note of changes.

Then

Click start -> run ->type services.msc -> enter. Look for services that might be related to Active Armor. Double click service click on stop and change drop down to disable. Make note of changes.

Reboot and try to update. If you can update Active Armor is the culprit. Go into the Active Armor and enable Spyware Doctor updater. If you cannot update and have the key/disk etc. try uninstalling Active Armor and try again. More than likely it is your Active Armor causing the problem.
July 5, 2007 5:18:15 AM

thechevron wrote:
Quote:
stop surfing porn


You think everybody who gets virus from porn sites?
My friend got my computer infected with virus by downloading keygen for a old game. Nobody has time to look at porn sites anymore especially if they're working and studying in university.
July 5, 2007 5:28:03 AM

Quote:
thechevron wrote:
stop surfing porn


You think everybody who gets virus from porn sites?
My friend got my computer infected with virus by downloading keygen for a old game. Nobody has time to look at porn sites anymore especially if they're working and studying in university.You responded to me wihth a quote from thechevron so I'll give you my opinion. Stay away from Brazilian beastiality porn, My friends computer caught on fire. :wink:
July 5, 2007 10:34:45 AM

Quote:
thechevron wrote:
stop surfing porn


You think everybody who gets virus from porn sites?
My friend got my computer infected with virus by downloading keygen for a old game. Nobody has time to look at porn sites anymore especially if they're working and studying in university.


Hmmmmm.... downloading keygen<-------->looking at porn. Priorities man, priorities!!!!! :D 
July 5, 2007 12:36:56 PM

i thought people had gotten past searching the web for porn and that we all know that a well seeded movie from bittorrent is always the best, fastest and cleanest way of getting the stuff... (open source)movies not porn *wink*
July 5, 2007 2:02:29 PM

Quote:
Hi

I have this weird problem that I cannot update Spyware Doctor. I have XP firewall desactivaed since I use NVIDIAs firewall ActiveArmor or whatever. I dont think thats whats causing not to update because everything ( i mean everything) else works and updates fine (my other programs and games) and Im also under router.


I had some problems with Nvidia's ActiveArmor firewall and I disabled it quickly. It was blocking stuff that I wanted and I hate that type of thing. Try disabling the ActiveArmor and then try downloading the updates. If that doesn't work, you could try uninstalling and reinstalling the program as some have suggested. Beyond that, I'm not sure what the problem is.
July 5, 2007 8:17:16 PM

Thanks for everybodys answer

First of all and I would like to shout this OUT LOUD

I AM NOT INFECTED NOR WITH ANY KIND OF VIRUS OR SPYWARE! I JUST WANT TO HAVE THE UPDATED DEFINITIONS SINCE SPYWARE DOCTOR PROVED TO FIND SOME STUFF SP S&S AND AD-AWARE COULDNT FIND.

Now I didnt get infected surfing pr0n or keygens, but is weird that Spybot S&D found couple of tracking cookies so I wanted to make sure I was clean and hopefully spyware doctor didnt find anything, but it has the definitions that come with ver 5.0

Can ActiveArmor be blocking this? I mean, everything (even eMule) is working for me (after unblocking ports on router), I didnt have to do anything on ActiveArmor, even uTorrent is opened (agian with router configured) so I dont think is ActiveArmor, anyways, is there any actually program called activearmor that you can open and see whats blocking etc? Because when I say I have activearmor actived, I mean that I have in nTune TCP/IP Acceleration activated (and as you guys know, you need to have XP firewall desactivated because this activates active armor)


I have also tried plugging in the modem itself with no router but it didnt help.

Im gonna try to start in Safe mode with networking enabled since ntune and everything is desactivated.

Will come back with results.
July 5, 2007 9:30:42 PM

Quote:
Hmmmmm.... downloading keygen<-------->looking at porn. Priorities man, priorities!!!!!


Which one would you choose? I would choose neither because summer school's too busy and i don't even have time to do anything. Covering the whole year's work in less than 5 weeks is a tough job and you can't watch porn nor search for keygen while you study.
July 5, 2007 9:45:18 PM

Quote:
Hmmmmm.... downloading keygen<-------->looking at porn. Priorities man, priorities!!!!!


Which one would you choose? I would choose neither because summer school's too busy and i don't even have time to do anything. Covering the whole year's work in less than 5 weeks is a tough job and you can't watch porn nor search for keygen while you study.

Hey! I dont wanna get off-topic, but I would like to mention that Im taking Algebra II Honors in summer :)  1 year work in 20 days, very stressing. Half class already dropped out, only 2 more weeks to go, I can do it :) 

Ok, now any more ideas how to solve this?
July 5, 2007 9:49:21 PM

If I would have to choose...... I'd drop out of school 8O or porn. Probably both because I don't like to choose :p  .

Sorry Slim no ideas though :D 
July 5, 2007 9:50:23 PM

Did you try uninstalling and reinstalling spyware doctor? Sometimes, a fresh install solves everything. It's faster and better than trying to figure out what the problem is.
July 5, 2007 9:58:41 PM

I have tryed that already lik3 times, tired of that really.

gonna try the safe mode, i keep forgetting with all the stuff im doing right now :p 
July 5, 2007 10:04:36 PM

Is spyware doctor really an important tool that you need to spend a lot of time one? You should really be studying your Algebra II Honors right now and get a good mark on it. As long as you don't visit porn sites or search for keygens, you won't get many virus and spywares.
July 5, 2007 11:05:17 PM

well, it always finds stuff that ad-aware and spybot S&D dont find thats why I like it.

On the other side, I feel like my pc is a little bit slower but as long as im protected...
July 6, 2007 12:01:00 AM

FINALLY GOT IT TO UPDATE!

Had to press F8 and start in safe mode with network available, now did this happen to anybody? It found me like 15 upgrades 10 were like AV Definition 00, 01,02,03 and so on. Then there was one like AV database and then Spyware definitions. Now I have Spyware doctor with antivirus (which I have disable cuz i use nod32)

Anyways, thanks everybody for hte help, and sad that ill have to do this to upgrade this program GRRRR
July 6, 2007 12:05:35 AM

Quote:
Hi

I have this weird problem that I cannot update Spyware Doctor. I have XP firewall desactivaed since I use NVIDIAs firewall ActiveArmor or whatever. I dont think thats whats causing not to update because everything ( i mean everything) else works and updates fine (my other programs and games) and Im also under router.

Now, I when I update it I get ERROR, could not connect, please try later. However, I installed Spyware doctor on my friends pc and it updated fine.

My antivirus is NOD32 and I also have Spybot S&D and Ad-aware.

What do you guys think is causing this problem? Why cant I update my spyware doctor?



stop surfing porn


Ah yes porn. The reason I own external hard drives.

Shhh, don't tell my wife.
July 6, 2007 12:51:41 AM

Hey everybody

I have another problem. Now I want Spyware doctor NOT to start at startup. I found many sites saying disable startup option but in Spyware 5 there is no such option.

How do I disable it from starting at startup? I want to disable it in the program, not from msconfig so I wont cause problems.... or is it the only way?
July 6, 2007 2:46:53 AM

Quote:
Ah yes porn. The reason I own external hard drives.

Shhh, don't tell my wife
.
You have a wife, just watch your wife> LOL.. JK


Do this all in safe mode.

Click start-> search

Find and delete all the shortcuts of spyware doctor inside startup folder, or anywhere in the computer beside the install directory.

Then click start-> run -> regedit

Inside the registry editor... you'll need to find Spyware doctor's startup stuff. I forgot exactly where everthing is because it has been a lot time since i did these kind of stuff. I believe it's in Hkey_user or something. Maybe some fellow posters in this forum can help you on the registry part.
July 6, 2007 2:55:36 AM

Quote:
Ah yes porn. The reason I own external hard drives.

Shhh, don't tell my wife
.
You have a wife, just watch your wife> LOL.. JK




The wife is the reason we watch porn. :lol: 
July 6, 2007 2:58:31 AM

How is that the wife is the reason you watch porn?
July 6, 2007 3:03:43 AM

Quote:
How is that the wife is the reason you watch porn?


I am almost 50 years old.

Would you rather look at a woman my age, or some sweet young thing?
July 6, 2007 3:13:20 AM

LOL ... 50 8O

I'm only 14.


Of course i won't look at someone whose 50 because i'm not 50 years old. I always thought age changes the way you look at things and change what you like and what you don't like. A 50 year old guy might like a 50 year old woman when they are 50. Just like a 5 year old girl likes barbies doll and a 18 year old likes guys. Do you get what i'm saying?
July 6, 2007 3:14:01 AM

disable it in the startup section of MSCONFIG
July 6, 2007 3:22:10 AM

Hey slim142,

The updates for SD are working fine. The reason why Spyware doctor's updates is working in safemode is because another AV or Firewall is blocking the updates. You can simply test this by temporarily disabling your AV and Firewall to see which program is not allowing you to update. You can also add the following processes to your allowed list into your Firewall or AV, swdsvc.exe, update.exe, swdoctor.exe.

Regarding the start up issue, please try the following:

Please make sure that the Spyware Doctor 'startup items' are in the Startup list in the System Configuration Utility.

To do this please follow the steps below:

1. Click on Start > Run and type msconfig > ok

2. System Configuaration Utility will then start

3. Click on the 'Startup' tab

4. In the 'Startup Item' column go down the list and look for 'Spyware Doctor' and/or 'swdoctor.exe'

5. Once you have located them see if the box next to them is ticked or unticked? If the file(s) are not ticked please put a tick in the box(s), then click the 'Apply' button then click on 'Close'. You will need to reboot the PC.


** If the file(s) are not in the list please do the following**

Go to C:\Program Files\Spyware Doctor and look for the file called ' swdoctor '. Right click on the file and select ' Create Shortcut '. Now with the newly created shortcut, click and drag it into 'Start menu' >> 'All Programs' >> 'Startup' and drop the file into the box that expands out from 'Startup'.

c_edge
July 6, 2007 3:26:00 AM

Quote:
LOL ... 50 8O

I'm only 14.

I always thought age changes the way you look at thing. A 50 year old guy might like a 50 year old woman when they are 50. Just like a 5 year old girl likes barbies doll and a 18 year old likes guys. Do you get what i'm saying?


Yes, like fine wine and cheeses, women do improve with age, but there is this little problem involving gravity and age..... wink, wink, if you know what I mean, so yes I love the W, but I will always look at a lovely lady.
July 6, 2007 3:38:53 AM

Quote:
but there is this little problem involving gravity and age..... wink, wink, if you know what I mean, so yes I love the W, but I will always look at a lovely lady.


What does Wink WInk mean? I'm stumped. It seems like i haven't had your 45 years of slang language education.

Also
c_edge said:
Quote:

StevieD, just saw your problem, your problem is related to Nvidia. I seen it on the Nvidia and PC Tools forum.


Thats not StevieD's problem. That's Slim142's.
July 6, 2007 7:43:02 PM

c_edge, you rule

but is ironic how even by disabling the nvidia firewall I cant update doctor anyways, i have to stop that service in order to update it.

edge thank u a lot, and of course, eveyrbody else helped a lot too.

I just found out how to disable spyware doctor how not to start at startup and just shut it down when in windows and it wont load itself til u start it again :) 
July 7, 2007 6:23:15 AM

Apparently you missed my post 7/4/07 @10:33
Quote:
Click start -> run ->type msconfig -> enter -> startup tab. Uncheck all programs that appear to be connected with the Active Armor, you may need to look at the path to be sure. Make note of changes.

Then

Click start -> run ->type services.msc -> enter. Look for services that might be related to Active Armor. Double click service click on stop and change drop down to disable. Make note of changes.

Reboot and try to update. If you can update Active Armor is the culprit. Go into the Active Armor and enable Spyware Doctor updater. If you cannot update and have the key/disk etc. try uninstalling Active Armor and try again. More than likely it is your Active Armor causing the problem.
Why do I bother.
July 7, 2007 4:46:21 PM

Quote:
Apparently you missed my post 7/4/07 @10:33
Click start -> run ->type msconfig -> enter -> startup tab. Uncheck all programs that appear to be connected with the Active Armor, you may need to look at the path to be sure. Make note of changes.

Then

Click start -> run ->type services.msc -> enter. Look for services that might be related to Active Armor. Double click service click on stop and change drop down to disable. Make note of changes.

Reboot and try to update. If you can update Active Armor is the culprit. Go into the Active Armor and enable Spyware Doctor updater. If you cannot update and have the key/disk etc. try uninstalling Active Armor and try again. More than likely it is your Active Armor causing the problem.
Why do I bother.

Because you didnt give me the exact name of NVIDIA firewall. There is no such thing as ActiveArmor in Services thats why I couldnt do what you told me to.

If you woulda tell me NVIDIA IAM, then I could have done what you wrote.
July 7, 2007 5:26:45 PM

Well I would have looked at any service with Nvidia in the name and googled it. you would have found what it was. First hit on google. http://www.internetsecurityzone.com/Entities/?_NVIDIA+I...
Quote:
INTERNAL NAME: NVIDIA Application Filter
That pretty much lets you know that it's job is filtering applications. Gee I wonder if that could be it? As a second way to check you could have killed all services that had the name Nvidia in them temporarily. Or you could have just asked and I would have found the info for you. But you didn't post any information with regards to your progress, so I couldn't give you any additional advice. I don't know why I should care, you cost yourself the time and aggravation.

Edit: Notice exactly what I said
Quote:
Look for services that might be related to Active Armor.
the key words are "might be related".
July 9, 2007 9:44:01 PM

Slim -RTFM
October 30, 2008 8:03:50 AM

if you dont have the answer or anything useful to add to this thread please stop posting.. you morons with your porn theories need to get a life. I have the same problem with spyware doctor. on my main computer it updates fine but on this one im using, it does not.. i get a message that says update failed : subscription status is invalid please contact support... its a free trial and i cant start it up .. it mandates i update it then wont update..
October 30, 2008 2:24:40 PM

This topic has been moved from the section CPU-Components to section Applications by Jake_Barnes
!