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Motherboard Corrupting Data

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May 14, 2007 8:29:44 PM

Is it possible that the motherboard could be "screwing up" data as it's transferred from my DVD/CD to the HDD?
May 14, 2007 10:34:26 PM

Not likely. Can you provide more info, e.g., software your using, are you copying and pasteing, how did you put the data on the DD/CD to start with?
May 14, 2007 11:21:05 PM

I have tried to load the following programs from their retail DVDs:
Test Drive Unlimited
Neverwinter Nights 2
Lord of the Rings Online

Whe I try to load them through their repective setups I get various error (i.e, file may be corrupted, file does not match the one found in setup, etc...)
Related resources
May 14, 2007 11:32:01 PM

First make sure your DVD firmware in the newest version. If you haven't done so, run your antivirus, Adaware, and Spybot Search and Destroy, both free, in Safe Mode as the Administrator. Also run CCleaner, also free, and defrag, again in Safe Mode. If this doesn't work, I'd try to do a Windows repair off the CD
May 14, 2007 11:42:33 PM

You think Windows is causing this? I'll try your suggestions. Thanks for the advice.
May 15, 2007 11:09:55 AM

Okay, did the Spybot/Adaware/Virus Scan thing...nothing there.
Has anyone else ever experienced this?
May 15, 2007 11:24:22 AM

Quote:
You think Windows is causing this? I'll try your suggestions. Thanks for the advice.


If you're have a software problem, e.g., program installation, it's likely Windows is corrupted, which inevitably happens over time. Is the DVD working for other things like playing CDs or DVDs? It could be the drive but far more likely it's Windows
May 15, 2007 1:01:45 PM

I haven't tried playing a movie DVD through it. I'll try that when I get home. The Windows install is fairly new (within the last 3 months). I suppose I can try the windows repair. Is there an option when you put the windows disk in to repair?
May 15, 2007 4:10:30 PM

Yes repair is an option when you boot off the CD. Be sure to back up your data even though the Repair should not affect it. After the repair you might have to reinstall some programs but you won't know until you run it. Unfortunately, when you run into problems like this as often as not it's just as easy to reinstall Windows if the Repair doesn't work rather than spending a load of time trying to figure out what the problem.
May 15, 2007 4:19:54 PM

Yes repair is an option when you boot off the CD. Be sure to back up your data even though the Repair should not affect it. After the repair you might have to reinstall some programs but you won't know until you run it. Unfortunately, when you run into problems like this as often as not it's just as easy to reinstall Windows if the Repair doesn't work rather than spending a load of time trying to figure out what the problem.
May 15, 2007 4:52:41 PM

Try installing the games in Safe mode. I have had a couple of games tell me something wasn't right in the setup files, got replacement CD/DVDs and had the same problem. As a last resort I tried installing in Safe mode and they installed with no problems.
May 15, 2007 5:09:30 PM

Run Memtest or Microsoft memory tester, as memory problems can easily corrupt data. Monitor CPU temp, as installs cause 100% load on CPU.

Mike.
May 15, 2007 5:09:45 PM

Run Memtest or Microsoft memory tester, as memory problems can easily corrupt data. Monitor CPU temp, as installs cause 100% load on CPU.

Mike.
May 15, 2007 5:30:26 PM

sorry im in a rush and cant check, but is the DS3 a 680i board? if so there was an issue that was fixed by nvidia just before christmas with 680i's corrputing data on SATA2 harddrives so if its a 680i board you might want to check the BIOS revision
May 15, 2007 5:39:50 PM

Based on the description of the problem, I'm putting my money on a faulty DVD drive.

Try another optical drive and see if you have the same problems.

:D 
a b V Motherboard
May 15, 2007 7:22:29 PM

Quote:
First make sure your DVD firmware in the newest version.


While its a good idea to upgrade to a newer version, it will void your warranty. so if you care about your warranty I'd say RMA the drive to get a new one cause the dvd-drive must be the problem. Optical drives fail after few years so it is a necessity to change it.

Void the warranty?! WTF? Never heard of such a thing, especially since they all offer F/W updates for their products.

Actually, most ROM manufacturers (NEC, Lite-On) defer warranty issues to the retailer that the ROM was purchased from and most retailers (Newegg, ZZF, TigerDirect) have a pretty good RMA or Return policy.
May 16, 2007 12:32:44 AM

Well..maybe there is something to the RAM being the problem. I'll have to look into it.
HeyRay2 - Just for clarity...I have tried two brand new DVD Drives and they both have similar errors.
May 16, 2007 1:36:54 AM

Do you have enough voltage to your memory?

I had a similar problem that an increase in RAM voltage fixed.

Try Prime95 or Orthos for memory testing also.
May 16, 2007 1:28:16 PM

DatmanII - How would I know if I have enough voltage to my memory? Would Prime95 or Orthos tell me that? And if I don't have enough voltage what is the fix for that?
Thanks for you assistance too.
May 16, 2007 1:45:03 PM

Check your SATA and IDE cables.
If you have 2 sticks of RAM, try to test them one by one or intall them to another slot.

It can be a memory error, but can be the HDD too. Provide your HDD brand, capacity, etc.
May 16, 2007 2:05:01 PM

Slicessoul - It could be the HDD, but I have two and the problem occurs with both.
One is a Dell 150 gig, the other is a Western Digital Raptor X WD1500AHFD 150GB 10,000 RPM Serial ATA150 Hard Drive.

I was going to try swapping my RAM sticks around and see if it shows anything.

All cables are new and in tight.
May 16, 2007 4:08:40 PM

I forgot to say that it could be the Games DVD too. All of them are containing a protection which is sometimes creating a problem while installing, it's rare but could happen.
If you have other PC, try to install on it and see if the same error occurs.

Try to disconnect the Dell 150 Gig or the raptor (depends on where is your OS installed) and re-installing the games.

other things to try, when you install the games, disconnect from internet, disable antivirus, firewall, anti-spy or any other background programs.

Try to defrag your HDD. CHKDSK your HDD.
May 16, 2007 4:54:12 PM

If you are using IDE drives make sure you have the 80 conductor cable and not the 40 conductor connecting them to the MB.

Also are you using Master/Slave or Cable Select?
May 16, 2007 5:09:57 PM

You could have a bad DVD-ROM Drive with slightly misaligned heads.
This can cause it to read some DVDs/CDs but not others.

If you can create/read/write your own CD's w/o issues but many retail CD/DVDs fail, I would guess head alignment issues.
May 16, 2007 5:10:24 PM

You could have a bad DVD-ROM Drive with slightly misaligned heads.
This can cause it to read some DVDs/CDs but not others.

If you can create/read/write your own CD's w/o issues but many retail CD/DVDs fail, I would guess head alignment issues.
May 16, 2007 5:10:39 PM

You could have a bad DVD-ROM Drive with slightly misaligned heads.
This can cause it to read some DVDs/CDs but not others.

If you can create/read/write your own CD's w/o issues but many retail CD/DVDs fail, I would guess head alignment issues.
May 16, 2007 6:43:00 PM

zenmaster - I don't think it's the DVD Drive. This has happened with two different brand new DVD-ROMs.

Slicessoul - It's not the individual DVDs...I have loaded them on other PCs with no problems.

Firemist - 80 conductor cable and not the 40 conductor?
May 16, 2007 6:58:06 PM

zenmaster - I don't think it's the DVD Drive. This has happened with two different brand new DVD-ROMs.

Slicessoul - It's not the individual DVDs...I have loaded them on other PCs with no problems.

Firemist - 80 conductor cable and not the 40 conductor?
May 16, 2007 7:15:16 PM

Run memtest to make sure it's not the ram, and use a cd/dvd cleaning kit, to make sure there's no crap on the laser lens.
May 16, 2007 7:23:03 PM

What motherboard? You haven't given us any information on your setup. evga 680i sli motherboards had a sata timing issue that would result in data corruption. Update your bios to fix this if that is the motherboard you are using.

Another possibility is that your ram is causing it. Incorrect timings / voltages or just bad ram could do it. Run memtest at current settings. Any errors would point towards bad ram, bad settings or bad motherboard. I suggest looking up the ram you have and making sure that you give the sticks enough voltage and correct timings.
May 16, 2007 7:57:21 PM

So you are saying you swapped out the DVD-ROM drive for another and the problem persisted?

Did you swap out your Drive Cable?

Have you tried burning your own DVD/CDs and using those?
How do the ones you create work?
May 16, 2007 8:33:29 PM

Yes, I swapped out a new one for another new one. The first drive was IDE cable. The newer one is a SATA.

I am trying to use Orthos to test my RAM...do you just let the test run or is there a set amount of time the test takes?
May 16, 2007 10:24:53 PM

Quote:
Firemist - 80 conductor cable and not the 40 conductor?


Yup, there are 40 conductor and 80 conductor cables. Both fit 40 pin connectors. The 80 conductor cable has additional ground wires between each of the signal lines to reduce crosstalk (a signal from one wire interfering with the signal next to it) and allow cleaner signal transfers. If you are using a 40 conductor cable I would suggest replacing it with an 80 conductor one. See this link:

http://www.pcguide.com/ref/hdd/if/ide/conf_Cable.htm

If you had a systemic issue I would not expect it to only show up on DVD data transfers.

GL
May 16, 2007 10:55:22 PM

All - Thanks for all your advice. The problem turned out to actually be the RAM (one stick to be exact). After swapping in and out I finally got it working. All those programs I talked about loaded just fine. Just now I'm donw to 1 gig of RAM :cry: 
Thanks again
May 16, 2007 11:19:53 PM

i didnt provide any help, but im gald you got it working, i got similar issues overclocking my old system, makes me scared to overclock anything now and install something
May 16, 2007 11:45:55 PM

lmimmfn - Worst part about it was that I wasn't even overclocking...
!