Hendrik van der Schyff said:
cant get the scanner to work from the printer to the computor which is windows 7 and the printer is not competable for windows 7
please just advise us how to update the scanner
i tried to call your office their is no reply
hendrik v d Schyff
tel numbers deleted
Hello and welcome to Tom's Hardware Forums.
It's not a good idea to put your telephone number up on a public forum, so I've clicked on Report to ask the Moderators to edit it out unless you do it first.
I suspect you tried telephoning the scanner manufacturers - not Tom's. If the maker hasn't provided drivers for Windows 7, you need to buy a newer scanner. Have you been through the Add Printer Wizard to see if the system can find drivers for printing, if not scanning? What make and model is your printer?