i have had this sort of problem before what i did was go into the regestries by START-RUN-regedit. and find the file containing the DVD drive. i first mad a back up of this folder on the desktop the i deleted the to regestriy item that where called upper and lower filters this is the path to find the files:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
if there is more than one sub folder pick the first one
this solved by problem
You are about to answer a thread that has been inactive for more than 6 months. If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.