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Parallel and com ports not appearing in device manager

Hello, I am trying to get a security dongle to work in a old glass cutting machine that runs on windows 2000 worked last week but wont now when I open device manager the ports arent even in there to modify or change checked bios and they are enabled tried turning off and on in bios also
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  1. Best answer
    Try booting into safe mode and see if the ports show up in device manager.
  2. Best answer selected by psfab1.
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