Can't install updates

I can't seem to get windows to let me install updates. I have it set to download them automatically but let me decide what and when to install. Every time I tell it to install updates it acts like it is and then gives me a message that says "the following updates were not installed" and then lists all of the updates I told it to install. Probably a bonehead issue but I can't figure it out. I mean it's got to be something simple. I am signed on as administrator.

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Re-register the Windows Update DLL with the commands below
Click Start, click Run, type cmd, and then click OK.
Type the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

Message quoted 2 times

------------------------------ Desktop: Windows 7 Professional 64-bit; Intel Q6600 CPU; E-VGA 780i SLI motherboard; E-VGA E-GeForce 8800GT; OCZ Vista 4GB dual-channel kit; Ultra X2 750W power supply; 2 x Seagate Barracuda 7200.11 500GB in RAID 0. Laptop: Acer Aspire 8730-6314;
Reply to Zoron

Click start then run. Type in services.msc In services, click on Bacground Intelligence Service. Enable or 'start' it. Click apply. Download the OS updates and they should install now.

Message edited by badge on 09-10-2008 at 08:28:20 PM

Reply to badge

Thanks Zoron that was perfect. Not so simple after all. I was able to update after doing that.

Reply to Rigit

Well, I will have to try Zoron's instruction on the one XP machine I have that always fails to install the OS updates. My fix must be temporary, but it works each time. So, the Windows update files are corrupted?

Message edited by badge on 09-10-2008 at 08:40:56 PM

Reply to badge

I don't know the root cause, but I had a computer with XP that I had just reloaded for a customer. I installed SP3 and a few other updates, but on the next batch it just wouldn't install anymore. I found that fix on a quick search and tried it... it worked. So I figured it might just work in the OP's situation. I don't think the files are corrupted... but for whatever reason, re-registering them works.

------------------------------ Desktop: Windows 7 Professional 64-bit; Intel Q6600 CPU; E-VGA 780i SLI motherboard; E-VGA E-GeForce 8800GT; OCZ Vista 4GB dual-channel kit; Ultra X2 750W power supply; 2 x Seagate Barracuda 7200.11 500GB in RAID 0. Laptop: Acer Aspire 8730-6314;
Reply to Zoron

Thanks Zoron works like a charm saved me lots of headache.

Reply to wingmaster

Usually occurs after doing a Repair Reinstallation of XP

http://support.microsoft.com/?kbid=943144

------------------------------ Badges? We don't need no stinkin' badges!
Reply to 4ryan6

Well, I'm over at the office and I tried Zoron's fix on the one XP sytem I have that will not download and install updates. Unfortunately, the fix did not solve the problem. 8( So I had to open Services and enable Bacground Intelligence Service (BITS). That works every time, but I have to do it everytime I want to download new updates.

Reply to badge

It won't stay on Automatic?

Message quoted 1 times

------------------------------ Desktop: Windows 7 Professional 64-bit; Intel Q6600 CPU; E-VGA 780i SLI motherboard; E-VGA E-GeForce 8800GT; OCZ Vista 4GB dual-channel kit; Ultra X2 750W power supply; 2 x Seagate Barracuda 7200.11 500GB in RAID 0. Laptop: Acer Aspire 8730-6314;
Reply to Zoron

No. I set it to Automatic and it won't stay. So BITS is not running properly on that computer. Apparently, when I manually turn BITS on it works, but turns itself off eventually? I have to start it manually when I want to download and install updates. That works each time. I performed your procedure and each entry was successful. BITS not being started was still the problem. So, BITS will not stay running? Help...

AMD 64 3400+ Clawhammer 2.4GHz.
ASUS Socket 754 Premium MB
3 x 512 Corsair PC3200 LL
6600GT AGP
250 SATA WD
435w Enermax PSU
XP Home

Message edited by badge on 09-13-2008 at 07:24:52 PM

Reply to badge

I'm assuming you checked for malware... but if you haven't, that would be a good start. I've seen a few computers lately that have had Automatic Updates disabled and would not let me set it to anything other than disabled. Everytime I tried manual or automatic, it would revert back to disabled. It was due to malware.

------------------------------ Desktop: Windows 7 Professional 64-bit; Intel Q6600 CPU; E-VGA 780i SLI motherboard; E-VGA E-GeForce 8800GT; OCZ Vista 4GB dual-channel kit; Ultra X2 750W power supply; 2 x Seagate Barracuda 7200.11 500GB in RAID 0. Laptop: Acer Aspire 8730-6314;
Reply to Zoron

Hmmmm...I have a totally updated Norton 2008 (latest) installed on there. Ran it complete scan yesterday. The system has been loaded up and running for many years though. Scan might have missed something.

Reply to badge

I recently installed SP3 on the computer, well a while back now. If I remember correctly, the system was pulling this failure to install OS updates before SP3 install.

Reply to badge

You may have to scan in safe mode with system restore disabled as well... that seems to be the only way to get rid of it.

------------------------------ Desktop: Windows 7 Professional 64-bit; Intel Q6600 CPU; E-VGA 780i SLI motherboard; E-VGA E-GeForce 8800GT; OCZ Vista 4GB dual-channel kit; Ultra X2 750W power supply; 2 x Seagate Barracuda 7200.11 500GB in RAID 0. Laptop: Acer Aspire 8730-6314;
Reply to Zoron

The system started acting up like this about say 6months ago. Just out of the blue. So, I started googling and came up with the BITS not started from a MS webpage. It works, but I wonder what not having BITS running does or doesn't do?

Reply to badge

Ok. I can do that. I'll be working there monday, but I go there each day and set up the security cameras. I have time then. When you say disable System Restore, is their a one click way to accompolish that?

Reply to badge

I also have IOBIT Advanced Windows Care installe. The program is free and has a Spyware Removal feature. Spyware prevention also. Run it regularily. I'll run that in Safe Mode too.

http://www.download.com/Advanced-W [...] d=10875987

Reply to badge

Not really a one-click way, no... you have to bring up the computer properties and check off "Turn Off System Restore".

------------------------------ Desktop: Windows 7 Professional 64-bit; Intel Q6600 CPU; E-VGA 780i SLI motherboard; E-VGA E-GeForce 8800GT; OCZ Vista 4GB dual-channel kit; Ultra X2 750W power supply; 2 x Seagate Barracuda 7200.11 500GB in RAID 0. Laptop: Acer Aspire 8730-6314;
Reply to Zoron

Zoron wrote :

Re-register the Windows Update DLL with the commands below
Click Start, click Run, type cmd, and then click OK.
Type the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

As you can see i'm new to the forum and i was having the same problems on two machines running XP Pro.
I tried your method and it work flawlessly all updates installed without any problems.

Thank you.

Reply to warriorking

Zoron wrote :

It won't stay on Automatic?

Well, I'm over at that office today. I have started and restared the system several times and today BITS 'stays on Automatic'. Before I ran your fix last week, BITS would shut down and not stay on automatic like this and I was unable to download and install OS updates. So, looks like your fix worked :whistle: I have nothing from MS updates to download and install to verify. I tried to remove windows search from add/remove programs in Control Panel. I got a message giving a long list of 'other' OS programs that may be effected and may not work properly if I chose to 'delete' windows search so I didn't. I was going to go back and try and install Windows Search today. I'll have to ait until some new OS updates show up to be entirely sure. But, looks good BITS is running without unexplained shutdown. :hello:

edit. Oh, last week when I did the 'fix' BITS was still shutting down even after reboot. So, I guess after a 'few' reboots the OS made the correction.

Message edited by badge on 09-16-2008 at 12:40:29 AM

Reply to badge

If you click on this link http://www.connectionwizard.comoj.com/ and go to my malware removal section, there is detailed instructions that will help you. just click on the instructions link. the software is totally free and very easy instructions on using it. Everyone needs to get all the microsoft updates before the worm hits. Microsoft updates has a patch so you won't get it. I hear it's a bad one too. Tell your friends about this site when you are done. The site is currently under construction but I do have all the links for the software up and starting the instructions, now so be patient. Instructions for the first one are already in there.

Reply to connectionwizard

Zoron wrote :

Re-register the Windows Update DLL with the commands below
Click Start, click Run, type cmd, and then click OK.
Type the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

Finally I have found the fix to my Background Intellegent Transfer Services (BITS) corruption.

A little background for those not famliar with BITS:

To access BITS click Start>RUN and type: services.msc

What is BITS?

My problem was BITS would not stay started, I had to manually start the BITS service each time I wanted to download Microsoft Updates to the Windows XP OS. This corruption occured at some point after I had installed WIndows SP3 or after uninstalling Norton Anti Virus program, I'm not entirely sure which or if both had something to do with the corruption of BITS service.

Anyway, after wading through countless pages of search information related to the malfunction of BITS, downloading and installing MS's own fixes and pulling my hair out for months trying to find a fix for this, here is the software that finally provided the fix. Just download and save to desktop and run the software.

http://www.philmorgan.net/techie-t [...] indows-xp/

The fix is a software programmed to repair BITS through this series of five steps:

1.Stopping Services
2.Adding Missing Registry Keys
3.Deleting Corrupted Folders
4.Registering Driver Files
5.Starting Services

That's it Zoron. File this for future reference.

Message edited by badge on 05-16-2009 at 07:08:26 AM

Reply to badge

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