Problem installing new usb hardware

I am hoping that somebody will be able to help me. Until recently I could install new hardware connected via USB ports no problem. However recently I have had problems installing mobile phones and more recently a USB Bluetooth stick.

Having loaded the software I get the ‘found new hardware’ message box as you would expect but then I get an error message saying that

‘Cannot install this hardware

There was a problem installing this hardware

An error occurred during the installation of the device

The data is invalid’.

I can only think that there is a problem within my windows set up rather than with the individual hardware devices.

Any help would be most appreciated.