NIC Drivers

I have just reinstalled windows xp for the first time & now I cannot connect to the internet. I phoned my ISP & after going thru a few things they came to the conclusion that my NCI Drivers were not working or needed installing. I have no idea what they were talking about. Can someone please help me in easy terms please. Thanks in advance.
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More about drivers
  1. NIC=Network Interface Card. They're telling you to install drivers for your network card (or chip for onboard networking). You should have got a CD with your PC that has the necessary drivers.
  2. Post a screenshot of your specs with:

    http://www.cpuid.com/pcwizard.php
  3. Thanks - I found the CD and all is working great now.
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