CD-R/RW player problem, leaving groove marks on cd disk, h..

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Well I hope this doesn't sound crazy but both the CD-R/RW and DVD-ROM drives
in my husbands HP pc are leaving this groove in the CD's that are played, we
have tried using a "cleaning" type cd, but it hasn't worked. The pc is about
2 years old and both these drives worked fine before, could it be the optic
eye is bad and is "burning through" the cd's as they are played? Now when
you put in a cd in to burn, it will burn a "good" cd, without the grooves.
But ruin the original in the process.
Any idea's what's going on?
thanks

--
Mark & Donna/Indiana

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi,

Daniel is correct, the laser used to read the disks would not do this. There
must be physical damage to the drive, and it is in need of replacement.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Tripletmomplus2" <markswis@gte.net> wrote in message
news:VQtje.72$yO1.15@trnddc05...
> Well I hope this doesn't sound crazy but both the CD-R/RW and DVD-ROM
> drives in my husbands HP pc are leaving this groove in the CD's that are
> played, we have tried using a "cleaning" type cd, but it hasn't worked.
> The pc is about 2 years old and both these drives worked fine before,
> could it be the optic eye is bad and is "burning through" the cd's as they
> are played? Now when you put in a cd in to burn, it will burn a "good"
> cd, without the grooves. But ruin the original in the process.
> Any idea's what's going on?
> thanks
>
> --
> Mark & Donna/Indiana
>
>

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Possibly the discs are being scratched. Have you tried blowing short blasts
of air into the drive? Open the drive tray and with a can of compressed air
hold onto the straw and direct a few quick blasts into the open drive. See
if that helps.

--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


"Tripletmomplus2" <markswis@gte.net> wrote in message
news:VQtje.72$yO1.15@trnddc05...
> Well I hope this doesn't sound crazy but both the CD-R/RW and DVD-ROM
> drives in my husbands HP pc are leaving this groove in the CD's that are
> played, we have tried using a "cleaning" type cd, but it hasn't worked.
> The pc is about 2 years old and both these drives worked fine before,
> could it be the optic eye is bad and is "burning through" the cd's as they
> are played? Now when you put in a cd in to burn, it will burn a "good"
> cd, without the grooves. But ruin the original in the process.
> Any idea's what's going on?
> thanks
>
> --
> Mark & Donna/Indiana
>
>