Archived from groups: microsoft.public.windowsxp.basics,microsoft.public.windowsxp.general,microsoft.public.windowsxp.help_and_support,microsoft.public.windowsxp.perform_maintain (
More info?)
well not in my case,as it does have a dvd writer installed yet the label
states not.this was a brand new complete system only 5 months ago.when i
contacted hp they admitted the error and tracked down the mistake.an apology
was sent to me in writing.
"M8RIX" wrote:
> I also have an HP, and I ordered mine as a custom machine, so it is not
> surprising that the exterior labels do not match what is in the tower. There
> are many options available when customizing a system from the "base" system.
> You can up-grade or down-grade the CD/DVD options based on your needs or how
> much you want to spend. However, if the machine you ordered was not a
> customized version the labels should accurately reflect the contents of the
> tower.
>
> --
>
> Mark N.
> "pcah" <pcah@discussions.microsoft.com> wrote in message
> news:8F81DE20-5645-4710-B87D-41B835E01C6B@microsoft.com...
> > can i suggest that you read your hp manual carefully and read the pdf
> > files
> > in adobe about your dvd drive,what it will do . i too have a hp and found
> > that hp put the wrong labels on the tower on a huge batch in a production
> > run,i wasnt too pleased and told hp what i thought of their quality
> > control.although it says cd writer dvd/rom it does burn dvds.do you have
> > intervideo win dvd creator in all progs?
> >
> > "rwrede" wrote:
> >
> >> I'm sorry for wasting everybody's time, I just researched my device. It
> >> is a
> >> DVD-ROM/CDRW I assumed since the computer came with DVD burning software
> >> it
> >> was possible to burn DVD's (how embarrassing!)
> >>
> >>
> >>
> >> "rwrede" <rwrede2@hotmail.com> wrote in message
> >> news:naTje.1658$NL1.309@fe02.lga...
> >> >I have never successfully burned a DVD yet. I have tried both DVD+R and
> >> >DVD-R in both of my PC's and neither one will recognize the disc being
> >> >in
> >> >there. They are: "Philips DVD-R and DVD+R 4.7gb/120min". I have HP
> >> >Presario and laptop. (They playback DVD's just fine) Is this a cheep
> >> >disc(s) or could something be wrong with my player(s) (combo DVD/CD-RW)?
> >> >
> >>
> >>
> >>
>
>
>