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CanoScan FB 620U and Vista

Last response: in Windows Vista
March 1, 2009 12:29:36 AM

My laptop is running Windows Vista, and I was trying to install the scanner. I connected it to the computer, and it asked for the disk. I put the disk in, and it says it can't complete the installation because of some manufacturer's approval or whatnot. My computer is also claiming there is a virus on the disk.

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March 3, 2009 5:55:23 PM

I have the same problem. I have seen zero benefits of Vista and lots of problems.

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March 3, 2009 6:16:07 PM

I changed the compatibility and everything. It started to work, but after that, Adobe still refused to acknowledge the scanner.