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Matshita DV Ram - UJ-851S ATA Device -Not working on HP Vista

I do not know where to go fix this. Tried calling HP to find out where the fix was on their website but all I was told is that I have up to date info and they will charge me to fix it.
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More about matshita 851s device working vista
  1. Was it included with your HP system?
  2. Yes
  3. If the system came with Vista, then HP should fix it (unless the system no longer is under warranty).
  4. longer under warranty and they want to charge arm and a leg.. Was trying to find a fix on my own.
  5. Best answer
    Replace it with a new and better DVD-RW.
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