Spool service not running

hello folks i have a very irritating problem that i have had for about two months now.

im running xp 64 bit with , 8500, gigabyte MB, 4 gig of ram.

for some reason i cannot get the spool service to run, every time i start it it shuts right back off.

it is set to automatic and there are no print drivers on this machine in fact i just did a complete reload of the op system.

so i was thinking that would cure the problem.

it did not, i cannot get it to start up, i have searched the web high and low and i have tried everything.

i just bought a new hp cp 1215 lazer printer, and it works fine on my other computers.

i have two laptops that i print thru a network thru a usb hub and i use this new printer and it works great.

but i could not get it to work on this desk top.

as i said i did a dump and reformat of the hard drive and loaded xp 64 back on it and tried to load the printer and it could not due to print spooler not running.

i did however saw a problem in the RPC.

it is greyed out in the automatic section im not for sure what that means or if that means anything.

when i was in the print spooler service i went to dependencies and it says its depende on the RPC.

so right now it looks like this Xp 64 bit software cannot run a spool service.

also im running AVG virus software , not for sure if that means anything.

would like to get this printer up and running on this system.

Thanks for any help..........Robert

thanks for the reply , im not for sure where this event viewer is but i tried that option also and that did not work.

as i said its set on automatic and when i go to the start button it will run for about a second and then go back to start.

when i go to dependencies it says: this service depends on the following system components.
and in the box there is the : Romote Procedure Call (RPC).

everything is from scratch , i have realoaded everything .

im not for sure what to do next other than just do without it on this computer, but i would really like to fix this problem.

i have got to be missing something , firewall, anti virus, etc. i just dont know.

Thanks....Robert

I am also having this problem. At first it said that RPC was not available and so I changed it to logon local and it is running but I have no control over it. After that I tried to install a printer but the printer spooler is not running. When I try to start the print spooler it starts for about 4 seconds and then stops. Nothing I can do will get it to stay running. I have NOT installed any printer drivers yet. My thoughts are that RPC is not right which is why the spooler starts and then stops.