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Trying to add a printer and the add printer wizard is not ..

Last response: in Windows 7
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August 8, 2011 3:21:10 PM

trying to add a printer thru add a printer wizard but it is not working as after selecting this add a printer in add device and printer tab.. it does not open the add printer wizard..
a b $ Windows 7
August 8, 2011 5:57:04 PM

How old is this printer? Do you have a driver CD that came with it?

Basically speaking, if your computer doesn't detect the printer just by simply connecting it to the computer and powering it on, you either have a faulty wire or a faulty printer.

If it's a simple matter of not having the correct driver available you can probably obtain the drivers from the manufacturer's website support section.

In any case, you need to provide more information about the issue you are having so we can assist you better
August 8, 2011 6:37:20 PM

it fails to install the driver an as a result, it gives message that ' driver is not sucessfully installed'.. si printer does not show in prnter list of available printer..

printer is new brand.. driver cd has also came with it..
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a b $ Windows 7
August 8, 2011 8:25:01 PM

Ok, this is a new printer and you have a new machine running windows 7, right?

Have you followed the instructions in the users guide on how to correctly install the printer?

and can we stop beating around the bush, which printer make/model is it?
August 9, 2011 11:04:15 PM

printer name is HL 2240 from BROTHER
a b $ Windows 7
August 10, 2011 12:49:19 PM

Ok, it's Win7 compatible

If you cannot install drivers from the CD, try this wizard from their website:
>link<

again, if the wizard doesn't work, you have a hardware problem that you have to figure out. It might be a bad USB port on your computer, it might be a bad USB wire.

Does the printer power on?
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