Unable to delete print job

[Joe Simonelli]

Hello,
a very large print job was sent to our Okidata printer by error...I have tried to cancel the job through printer setup but i get a popup message stating that access is denied and ultimately I cannot delete the job...note there is a pound sign in front of the number 1 as there are 2 Okidata

 

[aford10]

Open the print que, right click on the print job, and purge the print job.

 

[jbucciseg]

Hello,
a very large print job was sent to our Okidata printer by error...I have tried to cancel the job through printer setup but i get a popup message stating that access is denied and ultimately I cannot delete the job...note there is a pound sign in front of the number 1 as there are 2 Okidata

1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.

2. Scroll down to the Print Spooler service and right click on it and select Stop. In order to do this, you need to be logged in as Administrator. At this point, no one will be able to print anything on any of the printers that are being hosted on this server.

3. Next you need to go to the following directory: C:\WINDOWS\System32\spool\PRINTERS
. Delete all the files in this folder. This will clear all print queues (it’s a good idea to first make sure there are no other print jobs being processed on any of the other printers on the server because doing this step will delete those jobs also)

4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!





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