Touchpad assembly

[pedro 53]

Computer running with: Windows Vista Basic
Compaq Presario
Model # RQ340UAR
Problem: PS/2 TouchPad stopped working.

1. Successfully uninstalled driver and reinstall driver (Synaptics pointing device-v9.1.11 12Jan07). Touchpad still does not work.

2. Uninstalled driver, went into BIOS and reset it to DEFAULT, start computer and reinstall Synaptics driver successfully. Touchpad still does not work.

Any ideas?

 

[Zoron]

Make sure you haven't turned it off (some Compaqs have a button to turn it on and off and others will have a Fn key combo to do the same). Once you've verified that it is enabled, then it will likely need to be replaced. I had the same issue with a Toshiba laptop... touchpad suddenly quit working... ended up having to get the system board replaced under warranty.