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Windows 7 update causes computer to not find scanner

Last response: in Windows 7
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August 8, 2011 7:11:26 PM

after a recent Windows 7 update all of a sudden my notebook cannot find my scanner. it prints fine thru same machine, but will not recognize scan function - says WAI driver missing. I never deleted any drivers. I have fixed it with a system restore, but it coninually updates and sys rest is extreme remedy that causes other problems.

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a b \ Driver
a c 420 $ Windows 7
August 8, 2011 7:18:27 PM

Is it a Canon scanner?

Welcome to the Forum!

[:briovaz:3]
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August 16, 2011 6:23:13 AM

No, it is an HP 5780 Officejet All-in-one printer/scanner/fax/copier
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August 16, 2011 6:29:03 AM

There was another reply here that disappeared before I could copy it. Where did it go?
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