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Windows Mail problem....Help

Forum Windows Vista : Vista General Discussion - Windows Mail problem....Help

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I've had Vista 64 for about a year and a half. Really love it, its been great for me. I have DSL and recently changed my telephone number and this required a call to Verizon to get my DSL to work after the number change. Now for some reason when I go to windows mail it keeps asking me for a password. No matter how many times I type it in it keeps popping up and I cannot send or receive email. This is a serious problem now and stressing me out.

I cant get help from Verizon because they say its a Windows mail problem.

I cant get help from Microsoft because I have and OEM copy.

How can I fix this, can I uninstall windows mail and reinstall it? Is there another fix?

------------------------------ P965/Q6700@3.2 8MB HD4850 OC Edition
4GB Corsair XMS 800
Vista64/Win7
Fatality 550w/Antec 300

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Delete your mail account info and recreate it.

------------------------------ Desktop: Windows 7 Professional 64-bit; Intel Q6600 CPU; E-VGA 780i SLI motherboard; E-VGA E-GeForce 8800GT; OCZ Vista 4GB dual-channel kit; Ultra X2 750W power supply; 2 x Seagate Barracuda 7200.11 500GB in RAID 0. Laptop: Acer Aspire 8730-6314;
Reply to Zoron

Request your adsl details from your ISP im guessing what you have now are incorrect!

------------------------------ Intel core 2 duo e6750 @ 3.3ghz
Asus P5N32-E PLUS SLi nForce
4gb ocz pc 9200
6 satas
Reply to fowang

No its correct. I have it printed out on a verizon paper. I have contacted Verizon, they dont understand why it wont work and tell me they cant help me cause its a Windows mail problem, not a verizon problem, they walked me through everything to try and fix it.
The username and password sign me into Verizon Central for support and Verizon.net to pay my bill no problem, but windows mail wont accept it.
I even did a password reset and it still wont take it, but I can sign into the other things with the new password.
Zoron, what do you mean delete your mail account info and recreate it? How?

------------------------------ P965/Q6700@3.2 8MB HD4850 OC Edition
4GB Corsair XMS 800
Vista64/Win7
Fatality 550w/Antec 300
Reply to zipzoomflyhigh

Delete your mail account from Windows Mail. Then, recreate it. Go to the Accounts option under the Options menu to access the account... just like you did when you first set up the account. You can also try upgrading to Windows Live Mail if that doesn't work.

I deleted the mail account and created a new one with the same username and password and after I clicked finish, it asks for the password again but wont accept it. WTF?

I guess I'm going to have to format my drive and reload windows.

I did try upgrading to windows live mail, but when it moves my windows mail info to windows live mail it still asks for the password.

Message edited by zipzoomflyhigh on 06-05-2009 at 01:54:34 PM

------------------------------ P965/Q6700@3.2 8MB HD4850 OC Edition
4GB Corsair XMS 800
Vista64/Win7
Fatality 550w/Antec 300
Reply to zipzoomflyhigh

Ok well I even formatted my hdd and re-loaded windows. Same thing, wont let me in. Oh well I guess I'm getting a new email addy. That ones lost forever Im afraid.

Reply to zipzoomflyhigh

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