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Personal security virus

Last response: in Applications
March 9, 2010 1:33:43 AM

I have Windows XP on my laptop and the personal security virus has pretty much blocked my ability to download any fix for it. I dont have see my regular desktop anymore either. I am not very computer savvy and would need 'dumbed down' instructions. Any help would be appreciated. Thanks S
a b 8 Security
March 9, 2010 1:43:58 AM

Boot into safe mode with networking, Download & run scan with Malwarebytes.
Remove the Personal Security.
Restart! Enjoy
a b 8 Security
March 9, 2010 3:21:57 AM

Start the computer, tap F8 while booting. You should enter the safe mode menu. It will look like this.

Arrow down to safe mode with networking, and press enter.

Click on the pop ups to continue on to safe mode.

Download, install, and update malwarebytes as mentioned above.

Do a full system scan, and remove the infections.