Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Computer Keeps Restarting
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jj50000   04-12-2009 at 02:32:30 AM

Hi Computer keeps restarting over and over again. It starts and boots up and goes through the process of restarting over and over again. We have windows xp SP2 (I think). I am not computer savvy. When it started booting up I could not get anywhere pressing F2,or F4 or F10. I did press esc and got select boot device
1. ST360020A
2. Pioneer DVD Rom ATAPIMod
3. HL-DT-ST GCE-8160b
4. floppy
5. SCS1 Device

I have no idea what to do. any help deeply appreciated.thank you. Jennifer

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kenjmor2006   04-12-2009 at 06:21:52 AM
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Hello I had a dell 8250 that done that and it was the power supply,also its possible you have a bad video card....Ken

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Bronze Win XP badge aford10   04-12-2009 at 07:31:46 AM
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Try del on start up. That's how you get to the bios.

If you choose to boot off the ST360020A HD, does it continue restarting?

The video card should be fine b/c you're not getting a beep code, and you are getting a video output.

Is this a custom build?

The continual loop could be a sign of a short. Tie up all the loose cables.

It could also indicate a failing psu. May want to try a different psu.

It could also indicate faulty RAM voltages. You could try getting into the bios and setting it to the appropriate RAM timings/voltages.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
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jj50000   04-12-2009 at 10:05:10 PM
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Hi when the computer restarted I tried pressing esc, F2,F4,F8 andm F10 with no solution. the computer just restarts and says Sony and Microsoft windows. Says disc checking type of files/folders verifying folders and goes on to say 10, 20% etc. and when it gets to 50% it says \windows\dump3cd00c.tmpis cross linke on allocatioin unit 295779 and then eventually goes on to 60% etc. and goes to 100% does it thing and restart again. I tried once clicking ST360020A HD and it still restarted. Any suggestions appreciated. thank you. getting very frustrated with the other computer that keeps on restarting. Jennifer

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Bronze Win XP badge aford10   04-13-2009 at 01:57:34 AM
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Unplug everything but the HD, video card, psu, and 1 stick of RAM. Try booting with just those.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
 Reply to aford10
mangoletsi   04-13-2009 at 07:46:36 PM
- 0 +

jj50000 wrote :

Hi when the computer restarted I tried pressing esc, F2,F4,F8 andm F10 with no solution. the computer just restarts and says Sony and Microsoft windows. Says disc checking type of files/folders verifying folders and goes on to say 10, 20% etc. and when it gets to 50% it says \windows\dump3cd00c.tmpis cross linke on allocatioin unit 295779 and then eventually goes on to 60% etc. and goes to 100% does it thing and restart again. I tried once clicking ST360020A HD and it still restarted. Any suggestions appreciated. thank you. getting very frustrated with the other computer that keeps on restarting. Jennifer



Hello Jennifer,

Everyone seems to be saying its physical hardware problem. I have a feeling it is not.
Would I be guessing right that someone kept turning off the computer at the plug without shutting windows down properly, or maybe you had some power cut whilst the pc was still on?

Reply to mangoletsi
number13   04-13-2009 at 08:35:41 PM
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try F8 at boot and see if you can enter safe mode, it is not the video card, PSU highly unlikely, CD ROM slight maybe, RAM NOT, MB NOT, you have a windows corruption of some sort, hold the F8 key down during boot, if it works, go to Start, All Programs, Accessories, System Tools, System Restore and pick a point when the computer was working OK, good luck

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