dcolley

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Apr 8, 2009
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is there any way to take my computer back to factory with recovery disks? It's all messed up and I can't even get on the internet.
 
A system restore will not revert Windows XP back to the state of the Install disk. System restore is not an option to restore the OS to the original state of an Installation CD.
 

dcolley

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Apr 8, 2009
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18,510



computer is a compaq presario (windows xp) there is a number on the front--s4020wm. How do you perform a repair install?
 
It depends on what is causing the problem. If it's an application/update problem, a system restore from safe mode could fix that. However, if it's a windows installation/driver issue, the windows repair would be the way to go.

If you know around when it started causing problems, look in the event log for some sort of update, or error. You should also look in the device manager for conflicts.