Tom's Hardware > Forum > Windows XP > Video > DirectX problem
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I recently attempted to install directx 10 on my windows xp pc (I know, I know.....i was using a premodder) anyways.... i never succesfully completed it now i just want to get directx 9c back on here. When i try and run directx setup i get "An internal error has occured.
Please refer to my dx logs blah blah blah. here are what my error logs say:

DXError.log:

--------------------
[04/21/09 13:10:00] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 189, function: GetDXVersion

Failed API: RegQueryValueEx()
Error: (2) - The system cannot find the file specified.



Current DirectX may be a older version which does not have the version value in the registry.

--------------------
[04/21/09 13:10:00] module: dxupdate(Mar 16 2009), file: dxupdate.cpp, line: 4751, function: DirectXUpdateGetSetupInformation

GetDXVersion() failed.

--------------------
[04/21/09 13:10:00] module: dsetup32(Mar 16 2009), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[04/21/09 13:10:00] module: dsetup32(Mar 16 2009), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.


DirectX.log:
04/21/09 12:45:18: DXSetup: No command line switch
04/21/09 12:45:18: DXSetup: StartWizard()
04/21/09 12:45:18: dsetup32: IsWow64(): not Wow64 process.
04/21/09 12:45:20: DXSetup: CDXWSetup()
04/21/09 12:45:20: DXSetup: start installation
04/21/09 12:45:20: DSETUP: DirectXSetupA(): hWnd: 0005029E dwFlags: 02010098



04/21/09 12:45:21: dsetup32: === SetupForDirectX() start ===
04/21/09 12:45:21: dsetup32: DXSetupCommand = 0.
04/21/09 12:45:21: DXSetup: DSetupCallback(): Phase = 0, Steps = 0
04/21/09 12:45:21: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 12:45:21: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 12:45:21: dsetup32: Installing on WinXP SP2
04/21/09 12:45:21: DXSetup: DSetupCallback(): Phase = 2, Steps = 0
04/21/09 12:45:21: dsetup32: IsIA64(): not IA64.
04/21/09 12:45:21: dsetup32: CLR version number = 2.0.50727
04/21/09 12:45:21: dsetup32: DXCheckTrust(): F:\directx\dxupdate.cab is trusted.
04/21/09 12:45:21: dsetup32: GetCDXUpdate(): Extracting dxupdate.dll from F:\directx\dxupdate.cab.
04/21/09 12:45:21: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DXA.tmp\dxupdate.inf from cab
04/21/09 12:45:21: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DXA.tmp\dxupdate.dll from cab
04/21/09 12:45:21: dsetup32: GetCDXUpdate(): Loading dxupdate.dll in C:\WINDOWS\system32\DirectX\DXA.tmp\.
04/21/09 12:45:21: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 12:45:21: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 12:45:21: dxupdate: -----
04/21/09 12:45:21: dxupdate: DirectXUpdateInstallPlugIn(): Checking for Feb2005_d3dx9_24_x86.cab...
04/21/09 12:45:21: dxupdate: DXCheckTrust(): F:\directx\Feb2005_d3dx9_24_x86.cab is trusted.
04/21/09 12:45:21: dxupdate: GetDXVersion(): This is older DirectX which does not have the version value in the registry.
04/21/09 12:45:21: dxupdate: DirectXUpdateGetSetupInformation(): GetDXVersion() failed.
04/21/09 12:45:21: dsetup32: InstallPlugIn(): DirectXUpdateInstallPlugIn() failed.
04/21/09 12:45:21: dsetup32: Installation ended with value -9 = Internal or unsupported error
04/21/09 12:45:24: DXSetup: WM_APP_ENDINSTALL
04/21/09 12:45:24: DXSetup: ~CDXWSetup()
04/21/09 12:47:33: DXSetup: DelDXSetupRegValue(): RegOpenKeyEx() failed, error = 2.
04/21/09 12:47:33: DXSetup: DelDXSetupRegValue(): RegOpenKeyEx() failed, error = 2.
04/21/09 12:47:35: DXSetup: No command line switch
04/21/09 12:47:35: DXSetup: StartWizard()
04/21/09 12:47:35: dsetup32: IsWow64(): not Wow64 process.
04/21/09 12:47:37: DXSetup: CDXWSetup()
04/21/09 12:47:37: DXSetup: start installation
04/21/09 12:47:37: DSETUP: DirectXSetupA(): hWnd: 000A00B2 dwFlags: 02010098



04/21/09 12:47:37: dsetup32: === SetupForDirectX() start ===
04/21/09 12:47:37: dsetup32: DXSetupCommand = 0.
04/21/09 12:47:37: DXSetup: DSetupCallback(): Phase = 0, Steps = 0
04/21/09 12:47:37: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 12:47:37: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 12:47:37: dsetup32: Installing on WinXP SP2
04/21/09 12:47:37: DXSetup: DSetupCallback(): Phase = 2, Steps = 0
04/21/09 12:47:37: dsetup32: IsIA64(): not IA64.
04/21/09 12:47:37: dsetup32: CLR version number = 2.0.50727
04/21/09 12:47:37: dsetup32: DXCheckTrust(): F:\directx\dxupdate.cab is trusted.
04/21/09 12:47:37: dsetup32: GetCDXUpdate(): Extracting dxupdate.dll from F:\directx\dxupdate.cab.
04/21/09 12:47:37: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DXB.tmp\dxupdate.inf from cab
04/21/09 12:47:37: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DXB.tmp\dxupdate.dll from cab
04/21/09 12:47:37: dsetup32: GetCDXUpdate(): Loading dxupdate.dll in C:\WINDOWS\system32\DirectX\DXB.tmp\.
04/21/09 12:47:37: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 12:47:37: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 12:47:37: dxupdate: -----
04/21/09 12:47:37: dxupdate: DirectXUpdateInstallPlugIn(): Checking for Feb2005_d3dx9_24_x86.cab...
04/21/09 12:47:37: dxupdate: DXCheckTrust(): F:\directx\Feb2005_d3dx9_24_x86.cab is trusted.
04/21/09 12:47:37: dxupdate: GetDXVersion(): This is older DirectX which does not have the version value in the registry.
04/21/09 12:47:37: dxupdate: DirectXUpdateGetSetupInformation(): GetDXVersion() failed.
04/21/09 12:47:37: dsetup32: InstallPlugIn(): DirectXUpdateInstallPlugIn() failed.
04/21/09 12:47:37: dsetup32: Installation ended with value -9 = Internal or unsupported error
04/21/09 12:47:38: DXSetup: WM_APP_ENDINSTALL
04/21/09 12:47:38: DXSetup: ~CDXWSetup()
04/21/09 12:50:55: DXSetup: No command line switch
04/21/09 12:50:55: DXSetup: StartWizard()
04/21/09 12:50:56: dsetup32: IsWow64(): not Wow64 process.
04/21/09 12:51:01: DXSetup: CDXWSetup()
04/21/09 12:51:01: DXSetup: start installation
04/21/09 12:51:01: DSETUP: DirectXSetupA(): hWnd: 000402F4 dwFlags: 02010098



04/21/09 12:51:01: dsetup32: === SetupForDirectX() start ===
04/21/09 12:51:01: dsetup32: DXSetupCommand = 0.
04/21/09 12:51:01: DXSetup: DSetupCallback(): Phase = 0, Steps = 0
04/21/09 12:51:01: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 12:51:01: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 12:51:01: dsetup32: Installing on WinXP SP2
04/21/09 12:51:01: DXSetup: DSetupCallback(): Phase = 2, Steps = 0
04/21/09 12:51:01: dsetup32: IsIA64(): not IA64.
04/21/09 12:51:01: dsetup32: CLR version number = 2.0.50727
04/21/09 12:51:02: dsetup32: DXCheckTrust(): F:\directx\dxupdate.cab is trusted.
04/21/09 12:51:02: dsetup32: GetCDXUpdate(): Extracting dxupdate.dll from F:\directx\dxupdate.cab.
04/21/09 12:51:02: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DX1.tmp\dxupdate.inf from cab
04/21/09 12:51:02: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DX1.tmp\dxupdate.dll from cab
04/21/09 12:51:02: dsetup32: GetCDXUpdate(): Loading dxupdate.dll in C:\WINDOWS\system32\DirectX\DX1.tmp\.
04/21/09 12:51:02: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 12:51:02: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 12:51:02: dxupdate: -----
04/21/09 12:51:02: dxupdate: DirectXUpdateInstallPlugIn(): Checking for Feb2005_d3dx9_24_x86.cab...
04/21/09 12:51:02: dxupdate: DXCheckTrust(): F:\directx\Feb2005_d3dx9_24_x86.cab is trusted.
04/21/09 12:51:02: dxupdate: GetDXVersion(): This is older DirectX which does not have the version value in the registry.
04/21/09 12:51:02: dxupdate: DirectXUpdateGetSetupInformation(): GetDXVersion() failed.
04/21/09 12:51:02: dsetup32: InstallPlugIn(): DirectXUpdateInstallPlugIn() failed.
04/21/09 12:51:02: dsetup32: Installation ended with value -9 = Internal or unsupported error
04/21/09 12:51:03: DXSetup: WM_APP_ENDINSTALL
04/21/09 12:51:03: DXSetup: ~CDXWSetup()
04/21/09 12:55:20: DXSetup: No command line switch
04/21/09 12:55:20: DXSetup: StartWizard()
04/21/09 12:55:20: dsetup32: IsWow64(): not Wow64 process.
04/21/09 12:56:47: DXSetup: No command line switch
04/21/09 12:56:47: DXSetup: StartWizard()
04/21/09 12:56:47: dsetup32: IsWow64(): not Wow64 process.
04/21/09 12:56:49: DXSetup: CDXWSetup()
04/21/09 12:56:49: DXSetup: start installation
04/21/09 12:56:49: DSETUP: DirectXSetupA(): hWnd: 000600E4 dwFlags: 02010098



04/21/09 12:56:49: dsetup32: === SetupForDirectX() start ===
04/21/09 12:56:49: dsetup32: DXSetupCommand = 0.
04/21/09 12:56:49: DXSetup: DSetupCallback(): Phase = 0, Steps = 0
04/21/09 12:56:49: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 12:56:49: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 12:56:49: dsetup32: Installing on WinXP SP2
04/21/09 12:56:49: DXSetup: DSetupCallback(): Phase = 2, Steps = 0
04/21/09 12:56:49: dsetup32: IsIA64(): not IA64.
04/21/09 12:56:49: dsetup32: CLR version number = 2.0.50727
04/21/09 12:56:49: dsetup32: DXCheckTrust(): F:\directx\dxupdate.cab is trusted.
04/21/09 12:56:49: dsetup32: GetCDXUpdate(): Extracting dxupdate.dll from F:\directx\dxupdate.cab.
04/21/09 12:56:49: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DX2.tmp\dxupdate.inf from cab
04/21/09 12:56:49: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DX2.tmp\dxupdate.dll from cab
04/21/09 12:56:49: dsetup32: GetCDXUpdate(): Loading dxupdate.dll in C:\WINDOWS\system32\DirectX\DX2.tmp\.
04/21/09 12:56:49: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 12:56:49: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 12:56:49: dxupdate: -----
04/21/09 12:56:49: dxupdate: DirectXUpdateInstallPlugIn(): Checking for Feb2005_d3dx9_24_x86.cab...
04/21/09 12:56:49: dxupdate: DXCheckTrust(): F:\directx\Feb2005_d3dx9_24_x86.cab is trusted.
04/21/09 12:56:49: dxupdate: GetDXVersion(): This is older DirectX which does not have the version value in the registry.
04/21/09 12:56:49: dxupdate: DirectXUpdateGetSetupInformation(): GetDXVersion() failed.
04/21/09 12:56:49: dsetup32: InstallPlugIn(): DirectXUpdateInstallPlugIn() failed.
04/21/09 12:56:49: dsetup32: Installation ended with value -9 = Internal or unsupported error
04/21/09 12:56:50: DXSetup: WM_APP_ENDINSTALL
04/21/09 12:56:50: DXSetup: ~CDXWSetup()
04/21/09 12:59:50: DXSetup - No command line switch



04/21/09 12:59:52: Installation Started with language eng
04/21/09 12:59:52: Installing on Whistler
04/21/09 12:59:52: Equivalent version already installed
04/21/09 13:00:05: DXSetup: No command line switch
04/21/09 13:00:05: DXSetup: StartWizard()
04/21/09 13:00:05: dsetup32: IsWow64(): not Wow64 process.
04/21/09 13:00:06: DXSetup: CDXWSetup()
04/21/09 13:00:07: DXSetup: start installation
04/21/09 13:00:07: DSETUP: DirectXSetupA(): hWnd: 000E02BE dwFlags: 02010098



04/21/09 13:00:07: dsetup32: === SetupForDirectX() start ===
04/21/09 13:00:07: dsetup32: DXSetupCommand = 0.
04/21/09 13:00:07: DXSetup: DSetupCallback(): Phase = 0, Steps = 0
04/21/09 13:00:07: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 13:00:07: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 13:00:07: dsetup32: Installing on WinXP SP2
04/21/09 13:00:07: DXSetup: DSetupCallback(): Phase = 2, Steps = 0
04/21/09 13:00:07: dsetup32: IsIA64(): not IA64.
04/21/09 13:00:07: dsetup32: CLR version number = 2.0.50727
04/21/09 13:00:07: dsetup32: DXCheckTrust(): F:\directx\dxupdate.cab is trusted.
04/21/09 13:00:07: dsetup32: GetCDXUpdate(): Extracting dxupdate.dll from F:\directx\dxupdate.cab.
04/21/09 13:00:07: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DX6.tmp\dxupdate.inf from cab
04/21/09 13:00:07: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DX6.tmp\dxupdate.dll from cab
04/21/09 13:00:07: dsetup32: GetCDXUpdate(): Loading dxupdate.dll in C:\WINDOWS\system32\DirectX\DX6.tmp\.
04/21/09 13:00:07: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 13:00:07: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 13:00:07: dxupdate: -----
04/21/09 13:00:07: dxupdate: DirectXUpdateInstallPlugIn(): Checking for Feb2005_d3dx9_24_x86.cab...
04/21/09 13:00:07: dxupdate: DXCheckTrust(): F:\directx\Feb2005_d3dx9_24_x86.cab is trusted.
04/21/09 13:00:07: dxupdate: GetDXVersion(): This is older DirectX which does not have the version value in the registry.
04/21/09 13:00:07: dxupdate: DirectXUpdateGetSetupInformation(): GetDXVersion() failed.
04/21/09 13:00:07: dsetup32: InstallPlugIn(): DirectXUpdateInstallPlugIn() failed.
04/21/09 13:00:07: dsetup32: Installation ended with value -9 = Internal or unsupported error
04/21/09 13:00:08: DXSetup: WM_APP_ENDINSTALL
04/21/09 13:00:08: DXSetup: ~CDXWSetup()
04/21/09 14:36:18: DXSetup: No command line switch
04/21/09 14:36:18: DXSetup: StartWizard()
04/21/09 14:36:19: dsetup32: IsWow64(): not Wow64 process.
04/21/09 14:36:20: DXSetup: CDXWSetup()
04/21/09 14:38:28: DXSetup: start installation
04/21/09 14:38:28: DSETUP: DirectXSetupA(): hWnd: 000902D0 dwFlags: 02010098



04/21/09 14:38:28: dsetup32: === SetupForDirectX() start ===
04/21/09 14:38:28: dsetup32: DXSetupCommand = 0.
04/21/09 14:38:28: DXSetup: DSetupCallback(): Phase = 0, Steps = 0
04/21/09 14:38:28: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 14:38:28: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 14:38:28: dsetup32: Installing on WinXP SP2
04/21/09 14:38:28: DXSetup: DSetupCallback(): Phase = 2, Steps = 0
04/21/09 14:38:28: dsetup32: IsIA64(): not IA64.
04/21/09 14:38:28: dsetup32: CLR version number = 2.0.50727
04/21/09 14:38:28: dsetup32: DXCheckTrust(): F:\directx\dxupdate.cab is trusted.
04/21/09 14:38:28: dsetup32: GetCDXUpdate(): Extracting dxupdate.dll from F:\directx\dxupdate.cab.
04/21/09 14:38:28: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DX11.tmp\dxupdate.inf from cab
04/21/09 14:38:28: dsetup32: Extracted file C:\WINDOWS\system32\DirectX\DX11.tmp\dxupdate.dll from cab
04/21/09 14:38:28: dsetup32: GetCDXUpdate(): Loading dxupdate.dll in C:\WINDOWS\system32\DirectX\DX11.tmp\.
04/21/09 14:38:28: dsetup32: DirectXSetupIsJapanese == 0
04/21/09 14:38:28: dsetup32: DirectXSetupIsJapanNec == 0
04/21/09 14:38:28: dxupdate: -----
04/21/09 14:38:28: dxupdate: DirectXUpdateInstallPlugIn(): Checking for Feb2005_d3dx9_24_x86.cab...
04/21/09 14:38:28: dxupdate: DXCheckTrust(): F:\directx\Feb2005_d3dx9_24_x86.cab is trusted.
04/21/09 14:38:28: dxupdate: GetDXVersion(): This is older DirectX which does not have the version value in the registry.
04/21/09 14:38:28: dxupdate: DirectXUpdateGetSetupInformation(): GetDXVersion() failed.
04/21/09 14:38:28: dsetup32: InstallPlugIn(): DirectXUpdateInstallPlugIn() failed.
04/21/09 14:38:28: dsetup32: Installation ended with value -9 = Internal or unsupported error

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Realize now this was the wrong spot in the forum....SORRY :pt1cable:

Reply to dufmoney
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