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Microsoft Word has stopped working

Tags:
  • Office
  • Microsoft Word
  • Computers
  • Apps
Last response: in Apps General Discussion
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April 16, 2010 2:50:26 AM

I have a brand new Fujitsu desktop computer with Windows 7 and Word 2007. Been working fine for a few weeks now. This week, however, whenever I close Word, I get an error message:

Microsoft Word has stopped working.

The computer/software attempts to find the source of the problem automatically, but it doesn't, and restarts Word.

Please help. Thanks in advance.

More about : microsoft word stopped working

April 16, 2010 3:35:09 AM

What's the software that's supposedly trying to fix it?
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April 16, 2010 8:14:22 AM

The message says Word will try to fix it. I fails, closes the file, and reopens Word to a blank new file.
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April 16, 2010 9:41:37 PM

Does the message box have a title bar? If so, what does it say? I don't think Word tries to repair itself.

I think you might have malware. Scan your computer with Malwarebytes and tell us what you found.

http://www.malwarebytes.org/mbam.php

If that shows nothing, uninstall Word with Revo Uninstaller, and reinstall it.
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April 19, 2010 11:33:31 PM

Yes, the message has a title bar, but ironically, I have not seen the error message or problem since I posted here. I ran Malwarebytes just the same and came up with zero hits.
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