Microsoft Word has stopped working

I have a brand new Fujitsu desktop computer with Windows 7 and Word 2007. Been working fine for a few weeks now. This week, however, whenever I close Word, I get an error message:

Microsoft Word has stopped working.

The computer/software attempts to find the source of the problem automatically, but it doesn't, and restarts Word.

Please help. Thanks in advance.
4 answers Last reply
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  1. What's the software that's supposedly trying to fix it?
  2. The message says Word will try to fix it. I fails, closes the file, and reopens Word to a blank new file.
  3. Does the message box have a title bar? If so, what does it say? I don't think Word tries to repair itself.

    I think you might have malware. Scan your computer with Malwarebytes and tell us what you found.

    http://www.malwarebytes.org/mbam.php

    If that shows nothing, uninstall Word with Revo Uninstaller, and reinstall it.
  4. Yes, the message has a title bar, but ironically, I have not seen the error message or problem since I posted here. I ran Malwarebytes just the same and came up with zero hits.
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