Computer completely unusable?

[hehcomputerrock]

ok one of my friend is having a problem with his computer. hes is computer illiterate and i am pretty good with them so i figured id do the research for him. Anyways the problem is that during an update his computer hung for 2 hours at same spot so he shut it down manually. When he tried to turn it on next time nothing can be done...A menu pops up with 3 choices : Return to earlier version of windows (he had xp on it before), Windows vista start up ( he tried and it just goes black and doesnt do anything) and lastly windows vista repair (which i tried to use and once again the computer just goes black after loading but is on). He also tried putting in the Vista disc and it will load but when selecting an option is once again goes black and will not return. However i did manage to get into the BIOS but didnt no what to do so i shut it down. btw its 34 bit vista. Any help is greatly appreciated!!

Sincerly,

Hehcomputersrock!

 

[pat mcgroin]

The earlier version it talks of should be the system restore.
That should allow you to reset to a date prior to the update.

 

[hehcomputerrock]

The earlier version it talks of should be the system restore.
That should allow you to reset to a date prior to the update.

i no i did ask this question already but i was looking for more input in case what you suggested didnt work i still have not tried but i appreciate the input

 

[Scotteq]

How to perform a full system repair:
http://www.vistax64.com/tutorials/88236-repair-install-vista.html


How to perform a Startup repair:
http://www.vistax64.com/tutorials/91467-startup-repair.html

How to check system files in Vista:
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

 

[pat mcgroin]

I think you may be confused by the wording.

"Return to earlier version of windows (he had xp on it before)"

It isnt going to revert to XP. It is only going to revert to last week or whatever time you tell it to that was prior to the update.

 

[hehcomputerrock]

yes it does make sense hes just very stubborn and insists he doesnt want me to look at it incase i erase his data. not like his info is going to be any good if his comp doesnt work unless he takes out the HD and transfers files another way but he prob wont do that =P