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M unable to use internet ... due to this

Last response: in Windows XP
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May 26, 2009 3:11:22 AM

i'm unable to use internet on my pc .as it shows an error of preventing the execution of win 32 generic host services .. when i opened the technical report it says two paths of files ......

C:\DOCUM~1\vineet\LOCALS~1\Temp\WERacfc.dir00\appcompat.txt

C:\DOCUM~1\vineet\LOCALS~1\Temp\WERacfc.dir00\svchost.exe.mdmp




what are these files i dun know .. how this problem can be resolved .?? please answer me . i really need to use internet onm my pc ....are these viruses or kindda something ????? help me

More about : unable internet due

May 26, 2009 4:42:06 PM

Considering they are in the Temp folder, they are most likely viruses. System processes will never point to files in temp folders.
May 28, 2009 5:31:21 PM

Delete all files in that temp folder and reboot.
You might want to run Malwarebytes anti-malware/spyware program. I found it does a good job.
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