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Wants to Activate Software

Last response: in Windows Vista
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September 8, 2009 10:36:05 PM

on a Presario SR5410F my DVD/CD drive became errored out on device manager. I took the cables off and reinstalled them to make sure they were seated properly. Now, not only doesn't the DVD/CD drive get recognized but each time I turn the computer on it wants me to Activate Vista Software with my key code, which I don't have. The system came with Vista already installed.

Any ideas?

Dave

More about : activate software

September 9, 2009 9:18:31 AM

Phone Microsoft with the Hardware ID and they will give you a response code to validate you install!
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September 10, 2009 5:38:19 AM

There will be a sticker somewhere on your case with your product key. If that sticker has been removed, then you might want to see if you can somehow locate it.
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