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Office 2010 install problems

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June 23, 2010 6:48:51 AM

hi everyone

i am trying to install Microsoft Office 2010 on my desktop but every i try i get an error that says "Setup is unable to proceed due to the following error: Microsoft Office 2010 does not support upgrading from a prerelease version of Microsoft Office 2010. You must first uninstall any prerelease versions of Microsoft Office 2010 products and associated technologies. Correct the issue listed above and re-run setup"

obviously i have made sure that all other version of Office are uninstalled. i've Googled the hell out of this and the only thing i can find is to use the Windows Install Cleanup program from Microsoft to completely remove any data the tech preview or beta may have left behind. i installed it and about 20 Office related programs show up on the list. the problem is, every time i try to remove them, it takes friggin forever. CPU load goes to 50% and stays that way until i terminate the program. i let it run for 4 hours once before i assumed it was not working.

so i guess my question is how do i either get this Windows Install Cleanup to run, or what are my other options for installing Office 2010? thanks in advance!
June 30, 2010 12:30:17 AM

nobody has any suggestions? i can't be the only one with this problem. i'm at a total loss right now so i am open to anything!
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June 30, 2010 12:46:45 AM

Install the software. Then download revo uninstaller. You can use that to uninstall all traces, including the registry entries.
http://www.revouninstaller.com/revo_uninstaller_free_do...
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July 28, 2010 4:07:12 AM

If you don't have the Office 2010 Beta installer anymore, you could also try using CCleaner to remove registry references to it that might be stumping the Office 2010 RTM installer.
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May 18, 2011 12:01:31 PM

First run an unistaller (like suggested above) then try a reinstall - only difference, when it asks you for the installation directory give some other name instead of the default (program files\Microsoft Office). Give msofficenew or something like that
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June 3, 2011 4:42:23 PM

Hi,

Remove all Microsoft office previous version in control panel and download - Windows Install Cleanup program from

http://www.softpedia.com/get/Security/Secure-cleaning/W...

Run it

Select and Remove all the Microsoft office related programs (Don't touch others)

Clean up registry using ccleaner

Then try to install the MS-2010

It worked for me!!

I am sure it will work for u too :) 
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June 3, 2011 6:16:47 PM

Go with REVO free like aford stated , it usually does the trick on the office uninstalls!
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June 6, 2011 7:04:52 PM

Best answer selected by area51reopened.
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June 6, 2011 7:04:58 PM

This topic has been closed by Area51reopened
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