windows canot start this ward ware device becouse its configuration information
in the registry is imcomplete or damaged code19
clik for solution to send data about this device to microsoft and to see if ther is solotion available im try to may things but steel the same and no body giveme the writh wansuer
matias, read your thread again, I've posted a reply. It was a stretch too, since you didn't provide a lot of info in your first post. Would also help your case to wait a little longer than 6 hours for a response.
In any case...
John, error code 19 in the device manager indicates that the registry information for that device is missing or incomplete. If you right click on the dvd drive, Uninstall the device and reboot the computer. Once you log back in, Windows will re-detect the device and should replace the aforementioned missing registry info. Post back if it doesn't, and I will try to assist further.