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Internet explorer encountered a problem and needs to close

Last response: in Applications
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June 24, 2010 5:46:03 AM

hey guys i recently did a repair install of windows xp home sp3 because of the activation loop issue. all went well until i started the program updates for internet explorer. it downloaded a few things then told me to restart, but after restarting, i click on internet explorer to resume the updating and it says that it encounters a problem and needs to close. the module is urlmon.dll and theres a bunch of other numbers when i click on the "click here" for the issue. any idea on why this happening? thanks in advance.
June 24, 2010 12:09:56 PM

What version of IE are you on? You may want to try reinstalling, or upgrading to at least IE7.
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June 24, 2010 3:25:47 PM

hey aford10 thanks for responding to yet another one of my questions. i still havent found a fix for my activation problem so ill just do a full reinstall. i have IE 6 i think because of the repair install i did earlier it removed the latest IE. how would you go about reinstalling IE? thanks again
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June 24, 2010 3:36:30 PM

This link has the links and instructions for the various OSs, and different IE versions.
http://support.microsoft.com/kb/318378

Sorry to hear about the activation problem. That one was a headscratcher. I thought for sure that last link would work.
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June 24, 2010 5:13:31 PM

most of the steps dont apply because i cant even get internet explorer to open. i cant even open the system file checker. when i type in sfc /scannow in the run box the command box opens for a split second and closes again.
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June 24, 2010 5:41:16 PM

You can download the setup file from another PC, and transfer it to that PC. Here's the download link for IE7.
http://www.microsoft.com/downloads/details.aspx?FamilyI...

The sfc command is if you're trying to repair the current install. If you simply reinstall it, you don't need to run the sfc command.
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June 24, 2010 7:15:39 PM

after installing IE 7 i restarted the computer and now when i try to open IE it doesnt even have a message it just does nothing. same with when i try to open windows update from the start menu.
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June 24, 2010 7:31:49 PM

Try to run it manually.
start-->run-->iexplore.exe
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June 24, 2010 7:48:30 PM

still does the same thing. nothing happens
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June 24, 2010 7:58:07 PM

Any errors during the IE install?

Try running the ccleaner registry tool. Maybe the registry got scrambled.

If that doesn't help, I'd try the IE install again.
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June 24, 2010 7:58:17 PM

i also tried using my xp disk to reinstall IE but i get this error msg: missing entryIEAccess.sysinst
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June 24, 2010 8:13:04 PM

im not sure what update i downloaded though. IE isnt in my add or remove list
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June 24, 2010 8:28:13 PM

i might as well just give up on this problem. i never use IE anyways only firefox. i only needed IE so that i can update to the latest service pack (i have sp2). should i even bother to update to sp3 or should i just leave my computer as sp2?
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June 24, 2010 8:40:12 PM

You don't have to uninstall IE. The installer will overwright the existing install.

It's not essential that you have SP3, but there are some security updates that you would miss.
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!