Tom's Hardware > Forum > General Networking > Network General Discussions > NEED HELP WITH NEW SYSTEM!
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suspenz   11-14-2007 at 06:15:43 AM

ok i need help with a new system i bought...by veloctiy model: promajix E2035.

well the problem is...im unable to connect to the internet with it. I using my old pc right now to do this. I use all the new wires except the ethernet connection. It works fine here but when I pop in the ethernet into the new pc it just wont connect. cany anybody please help. I called GeekSquad which was **** ghetto...they kept trying to send someone down to the house...i was like NO. They didnt want to help. only way they were willing to help is if someone was sent over to my house. which is $100 just to determine the problem..!! WHAT!? lol yea...but please if you can help it will be greatly appreciated.

------------------------------ Microsoft over Apple anytime!...To much hype on all the apple products (especially the iphone and ipod)
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Riser   11-14-2007 at 07:59:45 PM
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Depends how technical you are.. you might be better off paying the $100.

Did you check to see if the ethernet card was installed within Windows?
Run an IPCONFIG when you have it connected.
Are you conencting to a router or directly to your ISP connection? (Modem)

Sounds like you need someone on-site to take a look at it and figure it out if you're unable to.

------------------------------ "Alcoholism is a disease, but it's the only one you can get yelled at for having. Goddammit Otto, you are an alcoholic. Goddammit Otto, you have Lupus... one of those two doesn't sound right." M. H.
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PM-Performance   11-20-2007 at 04:45:54 PM
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You gotta remember. . . Geeksquad is a business. Not a free troubleshooting service. Of course they want to come out and help for money.

In the Device manager any errors on the NIC? Are the correct drivers loaded?
Can you do an IP config or run a loopback ping to the NIC?

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