I'm using the livingroom computer. fyi
While I was at work my brother(17) was wanting to watch a movie on my computer. He visited some random website that he does not remember the name of when said website asked him to download/install a divx program to be able to view the movie. that's when shtf.
symptoms:
-Said virus changed my backround image to 'your computer is infected, etc.'. I changed the image back to my normal backround image.
-I was unable to access task manager because said virus disabled it. After some scans I can now access it.
-I attempted to do a system restore to a later date, but all dates were deleted. At first I was only able to access system restore via safe mode, but now after some scans I can access via normal mode.
-Mozilla Firefox was deleted/uninstalled and Internet Explorer is not working.
-I have no internet connectivity at all and it seems that the said virus deleted the network that I connected with i.e. when you go to network settings it shows which connection you're using.
-Programs such as Hijackthis, Malware - anti malware, microsoft malware remover, do not run because the comp throws out an error saying that i'm unable to use them due to administrative purposes.
what i have done so far
Ad aware 6.0 was not deleted so I ran that and it found 15 infected files and it got deleted.
I re-installed malware anti-malware and it found 45 infected files and I deleted them, but now the program does not run. Everytime I re-install the program when the scan wants to begin, the program shuts down. When I try to re open the program I get an error saying that I'm unable to use it.
I ran CCleaner and it deleted 200mb of crap.
I've been using my ipod nano(2gb) to transport anti-virus programs from the clean computer over to the infected computer since I'm unable to access the internet with the infected computer.
I installed avira antivir and ran a scan and it found 22 infected files, some trojans, they got 'repaired'.
I am unsure on what my next move should be. I have 4 years worth of photo's, music, and misc. files that I have accumalated and I do not wish to reformat.
I would appreciate any help/advice, thanks.
While I was at work my brother(17) was wanting to watch a movie on my computer. He visited some random website that he does not remember the name of when said website asked him to download/install a divx program to be able to view the movie. that's when shtf.
symptoms:
-Said virus changed my backround image to 'your computer is infected, etc.'. I changed the image back to my normal backround image.
-I was unable to access task manager because said virus disabled it. After some scans I can now access it.
-I attempted to do a system restore to a later date, but all dates were deleted. At first I was only able to access system restore via safe mode, but now after some scans I can access via normal mode.
-Mozilla Firefox was deleted/uninstalled and Internet Explorer is not working.
-I have no internet connectivity at all and it seems that the said virus deleted the network that I connected with i.e. when you go to network settings it shows which connection you're using.
-Programs such as Hijackthis, Malware - anti malware, microsoft malware remover, do not run because the comp throws out an error saying that i'm unable to use them due to administrative purposes.
what i have done so far
Ad aware 6.0 was not deleted so I ran that and it found 15 infected files and it got deleted.
I re-installed malware anti-malware and it found 45 infected files and I deleted them, but now the program does not run. Everytime I re-install the program when the scan wants to begin, the program shuts down. When I try to re open the program I get an error saying that I'm unable to use it.
I ran CCleaner and it deleted 200mb of crap.
I've been using my ipod nano(2gb) to transport anti-virus programs from the clean computer over to the infected computer since I'm unable to access the internet with the infected computer.
I installed avira antivir and ran a scan and it found 22 infected files, some trojans, they got 'repaired'.
I am unsure on what my next move should be. I have 4 years worth of photo's, music, and misc. files that I have accumalated and I do not wish to reformat.
I would appreciate any help/advice, thanks.