Tom's Hardware > Forum > Windows Vista > Vista General Discussion > Black screen of death
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wlsnoops   10-23-2009 at 08:28:52 PM

Compaw Presario A900 Laptop with Vista 32 bit

I am working on a friends laptop that had the dreaded "bootmgr" error msg. I was able to run the system repair option as well as run "bootrec /fixboot" from the command prompt. After the restart, Vista appears to be loading, but all I'm left with is a black screen with a movable mouse pointer. The pointer moves around normally, but there is nothing else on the screen.

I get the same result when booting into safe mode.


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digitalvivo   10-24-2009 at 03:31:09 AM

hey at the black screen can you ctrl+shift+esc?

If task manager comes up try RUN>New task...type "explorer.exe" hit enter

Post back please

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wlsnoops   10-24-2009 at 04:33:49 AM

I tried that earlier, but it didn't work for me.

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xxnideoo   10-25-2009 at 05:35:34 AM

I think your harddisk is broken.
Replace it.

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wlsnoops   10-25-2009 at 07:01:52 AM

Umm, no the hard disk is not broken. Chkdsk revealed no problems.

As I was under the gun to get the laptop back up and running, I took the easy way out and reinstalled Vista. I really wanted to find a solution to the problem without going this route, but everything I Googled and tried wouldn't work.

As is well now and doing the happy dance. Thanks for the replies.

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