CD & DVD drive not reading

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi' everyone,
When I try to play music with a CD it doesn't work or read any disk most of
the time. I have Windows XP. I tried to update the driver but I get a
message saying that I have the best one, so I uninstall it in system
properties and reboot and it works for a little while but then it happens
again and won"t read. I put the disk in and I get the same message that the
driver is okay. Any suggestions or has my D drive had it.
thank you,
Casey.

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Thanks Rick ,
I do have a lens cleaner disk and I have used it and "bingo" it seems to
have done the trick. thank you sooooo!!! much. I am very grateful to you.
Sorry for not responding to you before this but I have had "one of those
days".
Many thanks again for you help.
Casey.

"Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
news:eXD0c4baFHA.3048@TK2MSFTNGP12.phx.gbl...
> Hi Casey,
>
> Try a CD lens cleaner disk. You can commonly find these at most stores
> that sell CD's. The lens may just be a bit clogged with dust and not
> getting a good read on the disk.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Casey" <casey@hunterlink.com> wrote in message
> news:Vixoe.3070$F7.949@news-server.bigpond.net.au...
>> Hi' everyone,
>> When I try to play music with a CD it doesn't work or read any disk most
>> of the time. I have Windows XP. I tried to update the driver but I get a
>> message saying that I have the best one, so I uninstall it in system
>> properties and reboot and it works for a little while but then it happens
>> again and won"t read. I put the disk in and I get the same message that
>> the driver is okay. Any suggestions or has my D drive had it.
>> thank you,
>> Casey.
>>
>
>