Microsoft Intellimouse

Archived from groups: microsoft.public.windowsxp.basics (More info?)

My guess would be that it's a hell of a lot cheaper to include the articles
in Help and Support then to fix the problem.

"Rainy" <rainydays38@sweetwrapz.net> wrote in message
news:uX5H0EfaFHA.2884@tk2msftngp13.phx.gbl...
Hi.. I have posted before regarding my mouse freezing.. and come to find out
it is a known issue with Intellimouse.. this is what I found of all places
in . "help and support!" I updated the driver and it worked great for about
10 min.. maybe less... so I decided to ace this lovely mouse for one that
works!! My question is "why would microsoft create something that doesn't
work and then have to include articles in Help and Support to explain why!!.
Why not just fix it?"


SYMPTOMS
The Microsoft IntelliMouse mouse cursor may freeze or the mouse control
functions may begin to fail. You must restart your computer to regain
control of your mouse.


CAUSE
The I8042prt device driver misinterprets a valid data packet from the mouse
as a self-test return code and waits for additional self-test data. Since
this same data packet can be a valid data stream for IntelliMouse, the
device driver becomes unstable.