Setup_photo_flash_maker(2).exe has encountered some problem

good day,

I am Gen-ar and this is my 1st time to send some email because I encountered some problem to my computer. I found your website and immediately signed up because I know that you are the one who can answer my question. Because of this problem, I saw the message of "james" which he had sent to your e-mail but I didn't see the answer of his question. But actually, his question is the same as my question. Thank you James!!!....

this is what i have encountered....

I downloaded a software the "photo flash making" (photo slide show) and i successfully downloaded the said software. But when I switched it on, an error report pop up and the whole thing has disappeared. It happened all the time and it is very frustrating.

The error report says: Information regarding the conditions of Internet Explorer when the problem occurred; the operating system version and computer hardware in use; your Digital Product ID, which could be used to identify your license; and the interest Protocol (IP) address your computer.

If you would please let me know how I can tackle with this problem.

setup_photo_flash_maker(2).exe

setup_photo_flash_maker(2).exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

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what should i do?



Thank you